Hotel Guest Service Representative
1 day ago
We are seeking a highly motivated and organized individual to join our team as a Hotel Guest Service Agent at Hotel Miramar Singapore. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-ins and check-outs.
Key Responsibilities:- Assist guests with check-ins and check-outs, ensuring a smooth and efficient process.
- Process payments and documentations accurately and efficiently.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly.
- Answer all calls and assist guests accordingly.
- Fulfill any other duties assigned by management.
- Singaporean or Permanent Resident status.
- At least 1 year of experience in a similar capacity in the hospitality industry.
- Minimum GCE 'O' Level or equivalent qualification.
- Knowledge of Opera PMS is preferred.
- Excellent communication skills (written and oral).
- Proficient in Microsoft Office applications.
- Ability to work on rotating shifts, including weekends and public holidays.
Interested candidates are invited to email their updated resume to the HR Office at Hotel Miramar. Only short-listed candidates will be notified.
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