Hotel Guest Service Officer

1 week ago


Singapore THE SULTAN HOTEL PTE. LTD. Full time
Job Opportunity at The Sultan Hotel PTE. LTD.

We are seeking a highly skilled and customer-focused individual to join our Front Office team as a Guest Service Officer.

Key Responsibilities:

  • Registering hotel guests and maintaining accurate records
  • Providing exceptional customer service and resolving guest complaints
  • Communicating with other departments to ensure seamless guest experiences
  • Ensuring the smooth operation of the front desk during shifts
  • Maintaining the hotel's image and reputation

Requirements:

  • Excellent command of the English language
  • Ability to work rotating shifts, including weekends and public holidays
  • Disciplined, service-oriented, and comfortable interacting with international clientele

Benefits:

  • Competitive base salary
  • Monthly meal allowance
  • Profit-sharing scheme eligibility
  • Medical allowance
  • Paid Annual Leave

What We Offer:

  • A friendly and warm work environment
  • Opportunities for growth and development

How to Apply:

Please submit your resume and a brief introduction outlining your relevant experience and qualifications.



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