Hotel Guest Service Officer
1 week ago
We are seeking a highly skilled and customer-focused individual to join our Front Office team as a Guest Service Officer.
Key Responsibilities:
- Registering hotel guests and maintaining accurate records
- Providing exceptional customer service and resolving guest complaints
- Communicating with other departments to ensure seamless guest experiences
- Ensuring the smooth operation of the front desk during shifts
- Maintaining the hotel's image and reputation
Requirements:
- Excellent command of the English language
- Ability to work rotating shifts, including weekends and public holidays
- Disciplined, service-oriented, and comfortable interacting with international clientele
Benefits:
- Competitive base salary
- Monthly meal allowance
- Profit-sharing scheme eligibility
- Medical allowance
- Paid Annual Leave
What We Offer:
- A friendly and warm work environment
- Opportunities for growth and development
How to Apply:
Please submit your resume and a brief introduction outlining your relevant experience and qualifications.
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