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Guest Relations Officer

2 months ago

Singapore GOODWOOD PARK HOTEL PRIVATE LIMITED Full time
Role Summary

We are seeking a highly skilled and customer-focused Guest Relations Officer to join our Front Office Department at GOODWOOD PARK HOTEL PRIVATE LIMITED.

Key Responsibilities
  • Provide exceptional guest support and ensure a seamless check-in and check-out experience.
  • Manage guest inquiries and provide accurate information about the hotel and its services.
  • Act as a key liaison between guests and the hotel, delivering outstanding customer satisfaction.
Requirements
  • Minimum 1 year of customer service experience.
  • Excellent communication and interpersonal skills.
  • Conversant in written and spoken English.
  • Proficient in OPERA or similar hotel management systems.
What We Offer

As a Guest Relations Officer at GOODWOOD PARK HOTEL PRIVATE LIMITED, you will have the opportunity to work in a dynamic and fast-paced environment, delivering exceptional service to our guests and contributing to the hotel's legacy of excellence.