Guest Relations Officer

2 weeks ago


Singapore 50RAFFLESPLACE PRIVATE LIMITED Full time
Roles & Responsibilities

Responsibilities:

  • Providing excellent wait service to ensure satisfaction.
  • Greet customer the before and after.
  • Assist customers with seating arrangements.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate..
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations.
  • Handle all restaurant reservations (including big group booking reservations) on a day-to-day basis

Requirements:

  • Enjoys delivering high quality guest service with a welcoming manner
  • Loves interacting with guests and customers
  • Have experience working in a restaurant or a hotel background
  • Committed to serving food of the highest quality
  • Good communication and interpersonal skills.
  • Self-motivated, independent yet a good team player.
  • Committed and highly dedicated to roles and responsibilities.

Tell employers what skills you have

Customer Service Oriented
Housekeeping
Interpersonal Skills
VIP
Fine Dining
Public Relations
French
Communication Skills
Team Player
Customer Service
Hospitality
Customer Service Experience

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