Current jobs related to Hotel Guest Services Representative - Singapore - HOI HUP NOVENA PTE. LTD.

  • Hotel Guest Service Representative

    1 week ago

    Singapore RK RECRUITMENT PTE. LTD. Full time

    Job Title: Hotel Guest Service RepresentativeJob Description:We are seeking a highly skilled and experienced Hotel Guest Service Representative to join our team at RK Recruitment Pte. Ltd. The successful candidate will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key...

  • Hotel Guest Service Representative

    1 week ago

    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe are committed to delivering exceptional hospitality at Hotel Miramar Singapore. Our goal is to provide a welcoming environment for our guests, ensuring their stay is memorable and enjoyable.The ideal candidate possesses excellent communication skills, a customer-centric mindset, and a strong understanding of the hospitality...

  • Customer Service Representative

    4 days ago

    Singapore The Standard Hotel Full time

    **Job Summary**The Standard Hotel is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, handling incoming and outgoing calls, and responding to guest requests in a timely and efficient manner.Key Responsibilities**Answer incoming...

  • Hotel Guest Services Representative

    2 weeks ago

    Singapore Marriott International Full time

    Job Summary:As a Guest Services Officer at Marriott International, you will be responsible for delivering exceptional guest experiences by registering guests, selecting and blocking rooms, and ensuring that all guest information is accurately updated in the Property Management System.Key Responsibilities:Register guests into the system, following necessary...

  • Guest Services Associate

    1 week ago

    Singapore THE FULLERTON HOTEL Full time

    Job Summary We are seeking a highly skilled and professional Guest Services Associate to join our team at THE FULLERTON HOTEL. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. Key Responsibilities:Lobby presence is crucial, and your main...

  • Guest Service Officer

    2 months ago

    Singapore BEVERLY HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights· Positive Working Environment· Fixed Allowances· AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in...

  • Guest Services Ambassador

    2 months ago

    Singapore CONCORDE HOTEL SINGAPORE Full time

    Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Concorde Hotel Singapore. As a key member of our hospitality team, you will be responsible for providing exceptional guest experiences and ensuring seamless interactions with our guests.Key ResponsibilitiesDeliver warm and personalized greetings to guests, setting the tone...

  • Hotel Service Officer

    1 week ago

    Singapore THE SULTAN HOTEL PTE. LTD. Full time

    Hotel Guest Service Officer PositionThe Sultan Hotel PTE. LTD. is seeking an experienced and skilled Hotel Guest Service Officer to join our team. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional guest service to our valued clients.Key Responsibilities:Registration...

  • Guest Services Coordinator

    1 week ago

    Singapore CONCORDE HOTEL SINGAPORE Full time

    As a Guest Services Executive, you will be responsible for ensuring a seamless and welcoming experience for our guests at the Concorde Hotel Singapore.Key Responsibilities:Efficiently manage guest arrivals and departures, ensuring accurate registration and check-out procedures.Communicate effectively with other departments to ensure smooth operations and...

  • Hotel Guest Service Agent

    1 week ago

    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

  • Senior/Guest Service Executive

    1 week ago

    Singapore VILLAGE HOTEL CHANGI Full time

    Roles & ResponsibilitiesResponsibilites: Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests. Provide courteous and efficient service to all hotel guests. Ensure that all telephone calls are handled promptly. Be familiar with all room types and rates in the hotel and their availability...

  • Guest Service Officer

    1 week ago

    Singapore TPC HOTEL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the department Meet and greet all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest’s stay. Provide...

  • Guest Service Executive

    1 week ago

    Singapore VILLAGE HOTEL ALBERT COURT Full time

    Roles & ResponsibilitiesResponsibilities: Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible. Take ownership of problems,...

  • Senior / Guest Service Executive

    2 months ago

    Singapore VILLAGE HOTEL KATONG Full time

    Roles & ResponsibilitiesResponsibilities: Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...

  • Guest Services Coordinator

    1 week ago

    Singapore I HOTEL PTE. LTD. Full time

    About the RoleWe are seeking a skilled Guest Relations Officer to join our team at I HOTEL PTE. LTD. As a key member of our front office team, you will be responsible for providing exceptional guest experiences and ensuring that our hotel standards are met.ResponsibilitiesRegistration of guests at check-in, including the processing of all guest reservations...

  • Guest Services Host

    2 months ago

    Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights Dynamic working environment Open and collaborative cultureInspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw...

  • Security Officer

    1 week ago

    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Secure Our Guests and Ensure Exceptional HospitalityAt Hotel Miramar Singapore, we take pride in delivering top-notch service to our valued guests. We are seeking a motivated Security Officer to join our team and contribute to maintaining a safe and welcoming environment.Key Responsibilities:Perform lobby, patrol, and escort duties to ensure the safety of...

  • Senior / Guest Service Executive

    2 months ago

    Singapore VILLAGE HOTEL SENTOSA Full time

    Roles & ResponsibilitiesJob Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed...

  • Senior/ Guest Service Executive

    6 months ago

    Singapore ORCHARD RENDEZVOUS HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesSummaryThis position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.Responsibilities· Handling of Reception / Front Desk duties including but not limited to...

  • Guest Services Supervisor/Manager

    1 week ago

    Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    Roles & ResponsibilitiesWe are seeking an experienced and guest-focused Guest Services Supervisor/Manager to join our team at Hilton Garden Inn Singapore Serangoon. The successful candidate will oversee Front Office operations, ensuring exceptional service quality, maximizing room occupancy, and promoting hotel services.Key Responsibilities: Oversee Front...

Hotel Guest Services Representative

2 months ago

Singapore HOI HUP NOVENA PTE. LTD. Full time
Hotel Guest Services Representative

At HOI HUP NOVENA PTE. LTD., we are seeking a highly skilled Hotel Guest Services Representative to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our valued guests.

Key Responsibilities:

  • Register guests into the system, ensuring accurate and timely processing of guest requests and information.
  • Select and block rooms for arriving guests, taking into consideration special requests and VIP status.
  • Collaborate with Housekeeping to ensure special requests are met and follow up accordingly.
  • Update guest information accurately and maintain organized records in the Property Management System.
  • Generate Shift and Daily reports using the Property Management System.
  • Process guest check-out, making billing changes and posting charges as necessary.
  • Address guest complaints and report to the Guest Services Supervisor.
  • Stay informed about hotel business and operations, working closely with Supervisors and Managers.
  • Understand and adhere to Marriott Brand Standards Audit (BSA) and execute tasks according to SOPs.
  • Be prepared to take on new tasks and responsibilities as assigned by Supervisors or Managers.
  • Have a basic understanding of Marriott Rewards and be confident in upselling rooms.
  • Demonstrate excellent customer service skills and a customer-oriented approach.

Requirements:

  • Front Office experience and knowledge of Property Management Systems.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic knowledge of Marriott Rewards and brand standards.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and development.
  • A competitive salary and benefits package.

Marriott International is an equal opportunity employer.