Application Support Engineer
2 months ago
Job Summary
We are seeking a highly skilled Application Support Engineer to join our team in Group Technology and Operations. As a key member of our team, you will be responsible for providing 24/7 IT operational support to production support teams, including weekends and holidays.
Key Responsibilities
- Provide incident management and reporting services
- Coordinate recovery efforts and record chronological events
- Act as a point of escalation for support staff or management
- Review daily activities and ensure completion of shift duties
- Monitor and recover batch jobs
- Perform health checks and alert management
- Coordinate DR testing and audit
- Consolidate and analyze management reports
- Implement continuous improvements through automation tools and SRE principles
Requirements
- At least 5 years of experience in banking application support
- Banking or financial domain knowledge
- Experience with Linux, Solaris, or AIX operating systems
- Proficiency in SQL and shell scripting
- Excellent communication skills and crisis management skills
About Us
DBS Bank is a leading financial services group in Asia, with a strong presence in Singapore, Hong Kong, and other markets. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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