Application Support Engineer, Investment
3 weeks ago
Job Summary
DBS Bank is seeking a skilled Application Support Engineer to join our Investment team. As a key member of our team, you will be responsible for providing technical support and maintenance for our investment applications.
Key Responsibilities
- Perform business analysis and impact analysis to identify and resolve technical issues.
- Analyse and respond to queries and issues raised by end users in a timely and effective manner.
- Coordinate with vendors for solution delivery and release upgrades.
- Perform system maintenance to ensure smooth usage of applications and adherence to compliance.
- Identify and implement process improvements to increase efficiency and productivity.
- Collaborate with cross-functional teams to design and implement new systems and services.
- Develop and maintain operation documentation and knowledge base of known issues with solutions.
Requirements
- 4-5+ years of experience with a degree in Business Information Science, Computer Science, or Engineering disciplines.
- Good knowledge in databases such as Oracle, MSSQL.
- Minimum 4+ years of experience in IT application support in the banking industry.
About DBS Bank
DBS Bank is a leading financial services group in Asia, with a proven track record of innovation and excellence. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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