Application Support Engineer
1 week ago
Job Summary
We are seeking a highly skilled Application Support Engineer to join our team at DBS Bank. As a key member of our Group Technology and Operations team, you will play a critical role in the development and support of multiple applications using the latest technologies.
Key Responsibilities
- Develop and implement solutions for multiple applications, working closely with infrastructure teams to ensure seamless support for the business.
- Manage the implementation of new application releases, adhering to best practices of the release management process.
- Collaborate with various partners, including peer application teams, infrastructure, vendors, security, and change teams, to provide exceptional support for the business.
- Respond to production issues in a timely manner, adhering to the Service Level Agreement with the business.
- Enhance existing development, release, and support processes to maintain and improve service levels and quality.
- Conduct unit testing using automated unit test frameworks.
- Identify risks and develop mitigation action plans, continually improving and re-engineering build and delivery pipelines, CI/CD workflows, and build and deployment scripts.
- Utilize dev-ops tools and frameworks to monitor applications and build recovery processes.
- Work collaboratively with other team members and stakeholders in agile teams.
Requirements
- At least 10 years of experience in application development and support.
- Core technical competencies required: Java,.Net (C#), SQL, shell scripts, PowerShell, Avaloq, Spring boot, Hibernate, Apache Karaf, React, JavaScript/jQuery, MariaDB, MS SQL, Oracle, and Neo4j.
- Good to have experience: OpenShift, ELK, application monitoring tools, cloud technologies, and Python.
- Education: Preferably Bachelor of Engineering/Bachelor of Tech.
- Experience in development, delivering financial domain projects, and providing BAU support to mission-critical applications in the banking domain.
- Experience in conducting unit testing using automated unit test frameworks.
- Experience using dev-ops tools and frameworks to monitor applications.
- Team player with good interpersonal skills and ability to work with other teams and multiple cross-functional stakeholders.
- Able to work independently with a can-do mindset and minimal supervision.
- Good problem-solving and process improvement skills.
- Meticulous, detailed, and logical in thought process; able to articulate clearly and have good written communication skills.
About Us
DBS Bank is a dynamic and innovative organization that offers a competitive salary and benefits package, as well as the opportunity to develop your skills and advance your career in a supportive and collaborative environment.
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