AVP, Application Support Engineer

2 months ago

Singapur, Singapore DBS Bank Full time
Job Title: AVP, Application Support Engineer

DBS Bank is seeking a highly skilled and experienced AVP, Application Support Engineer to join our team. As a key member of our Group Technology and Operations (T&O) team, you will be responsible for providing 24x7 operational support for all production practices, including weekends and public holidays, for Integration Platform and Gateway systems serving Critical Banking applications.

Key Responsibilities:
  • Provide technical leadership and guidance to the development & operations team on Services to Micro services.
  • Ensure minimal technical debt and best of breed technology is used.
  • Chairing Service Comm Review council to ensure that the solution architecture aligns with the road maps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
  • Regular health-check and capacity assessment of Production environment from BAU growth perspective and incoming project volume.
  • Consistent Change reviews for the enhancements and new projects.
  • Participate in defining the interaction between application packages, databases, and middle-ware systems in terms of functional coverage.
  • Provide training and guidance to team members to improve the quality of the support team.
  • Manage duty rotation, aligning to different country business hours to enable longer coverage of support to the business.
  • Allocate tasks to the team and ensure work load is well balanced among the members.
Requirements:
  • Experience in banking industry primarily managing application solution delivery and with exposure to production support.
  • 10-12 years of related work experience in Service Oriented Integration, API & Digital Transformation projects.
  • Expertise in TIBCO suite of products, Business Works, Admin & Hawk.
  • Expertise on MQ, HTTPS, Database, C:D, TWS connectivity to Service layer.
  • Must have good domain knowledge on Payments and Channel Systems.
  • Experience in setting up Integration layer platform starting from pre-prod, production & DR, AMQ, Hawk Rules, Jboss, KONG gateway.
  • End-to-End Enterprise Architecture understanding, including Enterprise Services, Middle-ware technologies, Middle-ware MQ, AMQ, Mainframe technologies, Databases, Data Warehouses, and Core Banking solutions.
  • Experienced in Horizontal scaling setup and segregation of Integration component to ensure no impact.
  • API exposure on Internal and External connectivity to Services layer.
  • Experienced in Design patterns for Integration layer, Application Infra Setup.
  • Setting up Scheduled, Unscheduled maintenance window standards.
  • Good relevant understanding of Enterprise Integration and Messaging Patterns, SOA Governance practices.
  • Strong communication skills including engaging senior management on strategic plans, leading project steering committees and status updates on tickets and incidents.
  • Experienced in Agile methodology.
  • Capable to handle multiple concurrent incidents following process and closure with management report.
  • Excellent organizational, vendor management, negotiation, and prioritization skills.
  • Proactive and able to work under pressure, strong problem-solving skills and positive "can do" attitude.

DBS Bank offers a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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