Senior Associate, Application Support Engineer, Investment
1 month ago
Job Summary
We are seeking a highly skilled Senior Associate, Application Support Engineer, Investment to join our team in Group Technology and Operations. As a key member of our team, you will be responsible for providing technical support and maintenance for our banking applications.
Key Responsibilities
- Perform business analysis and impact analysis to identify and resolve technical issues.
- Analyse and respond to queries and issues raised by end-users in a timely and effective manner.
- Coordinate with vendors for solution delivery and release upgrades.
- Perform system maintenance to ensure smooth usage of applications and adherence to compliance.
- Identify and implement process improvements to enhance system performance and efficiency.
- Collaborate with cross-functional teams to design and implement new systems and services.
- Develop and maintain technical documentation and knowledge base.
- Familiarize yourself with cloud technologies and DevOps environment.
- Support and manage multiple client applications.
Requirements
- 4-5+ years of experience in IT application support in the banking industry.
- Good knowledge of databases such as Oracle and MSSQL.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
About Us
DBS Bank is a leading financial services group in Asia, with a strong presence in Singapore, Hong Kong, China, Southeast Asia, and India. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.
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