Merchant Solutions Specialist

1 month ago


Singapore Worldline Full time

We are seeking an experienced Merchant Solutions Specialist to join our team at Worldline. In this role, you will be responsible for the technical boarding of merchants and providing technical support to existing merchants.

The successful candidate will have a strong background in XML, JSON, REST Web Services, JavaScript, and PHP, as well as excellent communication and organizational skills.

Key responsibilities include:

  • Integration of new merchants/new accounts for existing merchants
  • Technical support for existing merchant accounts
  • SUPPORTING PILOTS FOR NEW PRODUCTS
  • Product maintenance: liaise with IT & Product departments in respect to product faults
  • Work together with various internal stakeholders to resolve merchant enquiries

The ideal candidate will have a commercial mindset, able to relate project delivery to revenue targets, and possess strong intellectual capabilities, able to absorb large amounts of information.

Able to keep a helicopter view, work in a structured way, and make and maintain a realistic planning.

In addition to the technical requirements, the successful candidate will have:

  • Bachelor or Masters degree, preferably in a technical field
  • Previous experience in the e-commerce payment industry is preferred
  • Precision and strong analytical skills
  • Experience in managing customer relations (internal/external)
  • Excellent command of English (written and spoken)

The salary for this position is estimated to be around $80,000 - $100,000 per year, depending on location and experience.

We offer a hybrid work model, birthday leave, and more. Join us and be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.



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