Customer Satisfaction Lead

Customer Satisfaction Program LeadTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven leader to oversee our SMB Customer Satisfaction (CSAT) survey program.

We are committed to providing exceptional guest experiences at Sentosa Development Corporation. As a Customer Satisfaction Specialist, you will play a critical role in ensuring that our hotel guests receive the highest level of service and satisfaction.Your key responsibilities will include:Conducting regular guest satisfaction surveys and analyzing...

Role DescriptionThe Customer Satisfaction Manager will be responsible for ensuring that our customers receive the highest level of service. This includes responding to customer complaints in a timely and efficient manner, as well as regularly reviewing product quality and researching new vendors.RequirementsMinimum 6 years in management, including 2 years in...

TikTok's CSAT Program Manager is responsible for developing and implementing strategies to improve customer satisfaction for our SMB customers.This role involves analyzing CSAT survey data to identify trends, root causes, insights, and opportunities for improvement.The ideal candidate will have a track record of successfully implementing CSAT or similar...

Roles & ResponsibilitiesFounded in 1968, Quan Shui Wet Market is a 3rd generation brick-and-click business that is on a mission to preserve wet market heritage and revolutionise the massive fresh food industry with consistent high quality products and services.Powered by the amalgamation of old-is-gold traditional wet marketing and digitalisation, our aim is...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Customer Satisfaction (CSAT) Program Manager, SMB Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of...

Ensure compliance with incident reporting guidelines Implement, drive, promote, monitor and manage safety in compliance with company's directives and guidelines Manage service business within the designated areas Manage business P&L, growth and profitability to meet yearly target Manage all resources in line with values and policies to sustainably...

Responsibilities: Ensure compliance with incident reporting guidelines. Implement, drive, promote, monitor, and manage safety in compliance with the company's directives and guidelines. Manage service business within the designated areas. Manage business P&L, growth, and profitability to meet yearly targets. Manage all resources in line with values and...

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...

Key ResponsibilitiesWe are seeking a highly skilled and experienced professional to join our team as a Customer Service Lead. The successful candidate will be responsible for leading the customer service team, ensuring exceptional customer satisfaction, and providing guidance and support to colleagues.The ideal candidate will have excellent leadership...

Pursue a Fulfilling Career at Pacific International LinesWe are seeking a highly skilled Executive to drive our customer service strategy forward. As a key member of our team, you will be responsible for ensuring seamless booking procedures and providing top-notch customer support.About the Role:You will work closely with cross-functional teams to resolve...

RequirementsMinimum 4-5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.Proven ability to manage challenging situations and resolve conflicts effectively.Bilingual, with strong communication skills to effectively engage a diverse customer base.

RequirementsMinimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.Proven ability to manage challenging situations and resolve conflicts effectively.Bilingual, with strong communication skills to effectively engage a diverse customer base.Proficient in both written and spoken English...

Job SummaryA highly skilled professional is sought after to drive customer satisfaction and service delivery within our designated areas. As a key member of our team, you will be responsible for managing business growth, profitability, and customer expectations.

Company OverviewCareer progression opportunities exist for individuals who can drive customer satisfaction and excellence in their roles. At Zen Career, we strive to maintain high standards in customer service, ensuring a positive experience for our clients.Job DescriptionWe are seeking a Customer Experience Manager to oversee daily operations of the...

Key ResponsibilitiesEnsure that all guests receive exceptional customer service.Handle check-in and check-out procedures efficiently and effectively.Greet guests and answer questions about our resort and its amenities.Work closely with the Assistant Manager to resolve any guest complaints or concerns.Stay up-to-date with local attractions, events, and...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

About the Role:As a Customer Service Lead at HelloRide, you will be responsible for leading a team of customer service representatives. Your primary goal will be to ensure high-performance standards and exceptional customer service delivery across our Singapore, Australia, and Hong Kong operations.Key Responsibilities:Supervise and mentor a team of 5...

Job DescriptionThe Client Satisfaction Representative will be responsible for ensuring that all clients receive exceptional service and support from our team. This includes responding to client inquiries, resolving issues, and promoting our products/services to existing clients.Key Responsibilities:Deliver exceptional service to clients through various...