Customer Satisfaction Manager

We are committed to providing exceptional guest experiences at Sentosa Development Corporation. As a Customer Satisfaction Specialist, you will play a critical role in ensuring that our hotel guests receive the highest level of service and satisfaction.Your key responsibilities will include:Conducting regular guest satisfaction surveys and analyzing...

Job DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...

TikTok's CSAT Program Manager is responsible for developing and implementing strategies to improve customer satisfaction for our SMB customers.This role involves analyzing CSAT survey data to identify trends, root causes, insights, and opportunities for improvement.The ideal candidate will have a track record of successfully implementing CSAT or similar...

Job Title: Service ManagerDescription:We are looking for an experienced Service Manager to lead our customer-facing team. The successful candidate will be responsible for ensuring that our customers receive the highest level of service and support.Responsibilities:• Deliver superior service and maximize customer satisfaction&ull; Regularly review product...

Roles & ResponsibilitiesFounded in 1968, Quan Shui Wet Market is a 3rd generation brick-and-click business that is on a mission to preserve wet market heritage and revolutionise the massive fresh food industry with consistent high quality products and services.Powered by the amalgamation of old-is-gold traditional wet marketing and digitalisation, our aim is...

Ensure compliance with incident reporting guidelines Implement, drive, promote, monitor and manage safety in compliance with company's directives and guidelines Manage service business within the designated areas Manage business P&L, growth and profitability to meet yearly target Manage all resources in line with values and policies to sustainably...

Customer Satisfaction Program LeadTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven leader to oversee our SMB Customer Satisfaction (CSAT) survey program.

Responsibilities: Ensure compliance with incident reporting guidelines. Implement, drive, promote, monitor, and manage safety in compliance with the company's directives and guidelines. Manage service business within the designated areas. Manage business P&L, growth, and profitability to meet yearly targets. Manage all resources in line with values and...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Customer Satisfaction (CSAT) Program Manager, SMB Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of...

Customer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...

Job SummaryA highly skilled professional is sought after to drive customer satisfaction and service delivery within our designated areas. As a key member of our team, you will be responsible for managing business growth, profitability, and customer expectations.

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok's sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include...

Role SummaryWe are seeking a dedicated and detail-oriented individual to excel as our Guest Satisfaction Manager. This role requires a minimum of 2 years of experience in a similar capacity and a strong service mindset. Knowledge of Opera systems is an added advantage.The ideal candidate will possess excellent communication skills, be meticulous, and have an...

RequirementsMinimum 4-5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.Proven ability to manage challenging situations and resolve conflicts effectively.Bilingual, with strong communication skills to effectively engage a diverse customer base.

RequirementsMinimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.Proven ability to manage challenging situations and resolve conflicts effectively.Bilingual, with strong communication skills to effectively engage a diverse customer base.Proficient in both written and spoken English...

Pursue a Fulfilling Career at Pacific International LinesWe are seeking a highly skilled Executive to drive our customer service strategy forward. As a key member of our team, you will be responsible for ensuring seamless booking procedures and providing top-notch customer support.About the Role:You will work closely with cross-functional teams to resolve...

About Customer LabsWe are a dynamic team committed to delivering exceptional customer experiences in a fast-paced retail environment.Job SummaryThis senior role is responsible for overseeing the smooth operation of our customer service counters, managing a team of officers, and ensuring excellent service delivery.Main ResponsibilitiesConduct daily briefings...

Key ResponsibilitiesEnsure that all guests receive exceptional customer service.Handle check-in and check-out procedures efficiently and effectively.Greet guests and answer questions about our resort and its amenities.Work closely with the Assistant Manager to resolve any guest complaints or concerns.Stay up-to-date with local attractions, events, and...

Job Overview:The Service Team Leader is a critical position within People Profilers that requires a unique blend of leadership, technical, and interpersonal skills. As a key member of the Group Contact Centre team, this individual will be responsible for driving operational excellence and delivering exceptional customer experiences.Responsibilities:Develop...