Customer Satisfaction Specialist
6 days ago
Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
Proven ability to manage challenging situations and resolve conflicts effectively.
Bilingual, with strong communication skills to effectively engage a diverse customer base.
Proficient in both written and spoken English and Chinese (knowledge of Chinese culture and language is an advantage).
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Customer Satisfaction Specialist
6 days ago
Singapore Sentosa Development Corporation Full timeWe are committed to providing exceptional guest experiences at Sentosa Development Corporation. As a Customer Satisfaction Specialist, you will play a critical role in ensuring that our hotel guests receive the highest level of service and satisfaction.Your key responsibilities will include:Conducting regular guest satisfaction surveys and analyzing...
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Customer Satisfaction Expert
2 days ago
Singapore TikTok Full timeJob DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...
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Customer Satisfaction Manager
6 days ago
Singapore CITY MANPOWER CONSULTANCY Full timeRole DescriptionThe Customer Satisfaction Manager will be responsible for ensuring that our customers receive the highest level of service. This includes responding to customer complaints in a timely and efficient manner, as well as regularly reviewing product quality and researching new vendors.RequirementsMinimum 6 years in management, including 2 years in...
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Customer Satisfaction Champion
6 days ago
Singapore TikTok Full timeTikTok's CSAT Program Manager is responsible for developing and implementing strategies to improve customer satisfaction for our SMB customers.This role involves analyzing CSAT survey data to identify trends, root causes, insights, and opportunities for improvement.The ideal candidate will have a track record of successfully implementing CSAT or similar...
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Customer Satisfaction Program Lead
3 days ago
Singapore TikTok Full timeCustomer Satisfaction Program LeadTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven leader to oversee our SMB Customer Satisfaction (CSAT) survey program.
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Customer Satisfaction Lead
2 days ago
Singapore CITY MANPOWER CONSULTANCY Full timeJob Title: Service ManagerDescription:We are looking for an experienced Service Manager to lead our customer-facing team. The successful candidate will be responsible for ensuring that our customers receive the highest level of service and support.Responsibilities:• Deliver superior service and maximize customer satisfaction&ull; Regularly review product...
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Customer Satisfaction Officer
3 weeks ago
Singapore QUAN SHUI WET MARKET & FRESH FOOD SUPPLIES Full timeRoles & ResponsibilitiesFounded in 1968, Quan Shui Wet Market is a 3rd generation brick-and-click business that is on a mission to preserve wet market heritage and revolutionise the massive fresh food industry with consistent high quality products and services.Powered by the amalgamation of old-is-gold traditional wet marketing and digitalisation, our aim is...
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Customer Satisfaction
6 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeEnsure compliance with incident reporting guidelines Implement, drive, promote, monitor and manage safety in compliance with company's directives and guidelines Manage service business within the designated areas Manage business P&L, growth and profitability to meet yearly target Manage all resources in line with values and policies to sustainably...
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Customer Satisfaction
6 days ago
Singapore Recruit Express Full timeResponsibilities: Ensure compliance with incident reporting guidelines. Implement, drive, promote, monitor, and manage safety in compliance with the company's directives and guidelines. Manage service business within the designated areas. Manage business P&L, growth, and profitability to meet yearly targets. Manage all resources in line with values and...
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Customer Acquisition Specialist
6 days ago
Singapore RK Recruitment Pte. Ltd. Full timeAbout the Opportunity:We are looking for a Customer Acquisition Specialist to join our team at RK Recruitment Pte. Ltd.In this role, you will be responsible for acquiring new customers, ensuring accurate application submissions, and maximizing profitability and satisfaction.Key Responsibilities:Acquire new customers through targeted marketing efforts and...
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Customer Engagement Specialist
6 days ago
Singapore Comfort Transportation & CityCab Full timeCustomer Engagement SpecialistWe are seeking a Customer Engagement Specialist to join our team at Comfort Transportation & CityCab. As a key member of our marketing department, you will be responsible for developing and executing customer engagement strategies that drive business growth and enhance client satisfaction. Key responsibilities include designing...
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Customer Growth Specialist
6 days ago
Singapore Huntington Bancshares, Inc. Full timeHuntington Bancshares, Inc. offers an exciting opportunity for a talented individual to join our team as a Customer Growth Specialist.In this role, you will play a key part in building and maintaining relationships with customers and driving revenue growth.As a Customer Growth Specialist, you will be responsible for identifying customer needs and developing...
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Customer Experience Specialist
6 days ago
Singapore Caring Skin Full timeCaring Skin is a certified Great Place to Work, committed to creating a workplace culture that prioritizes employee satisfaction and happiness. As a Customer Experience Specialist, you'll play a crucial role in delivering exceptional customer experiences and contributing to our growth journey.The successful candidate will possess excellent problem-solving...
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Customer satisfaction
6 days ago
Singapore TikTok Full timeCustomer Satisfaction (CSAT) Program Manager, SMB Tik Tok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of...
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Customer Satisfaction
2 days ago
Singapore TikTok Full timeCustomer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...
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Islandwide Customer Support Specialist
6 days ago
Singapore ALLIED SEARCH PTE. LTD. Full timeWe are seeking a highly motivated and organized Islandwide Customer Support Specialist to join our team at ALLIED SEARCH PTE. LTD.About the Role:This is an exciting opportunity for individuals who are passionate about providing top-notch customer service and support. As an Islandwide Customer Support Specialist, you will be responsible for handling customer...
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Business Development Specialist
5 days ago
Singapore DOMESTIC MAID SPECIALIST Full timeJob OverviewWelcome to DOMESTIC MAID SPECIALIST, a dynamic organization dedicated to providing exceptional services and products. As a Business Development Specialist, you will play a pivotal role in driving sales growth and delivering outstanding customer experiences.Job Responsibilities:• Collaborate with team members to achieve outlet sales targets•...
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Customer Experience Specialist
6 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob DescriptionAs a Customer Experience Specialist at RECRUIT EXPRESS PTE LTD, you will be responsible for ensuring compliance with incident reporting guidelines. You will drive the implementation, promotion, monitoring, and management of safety in accordance with the company's directives and guidelines. Your role will also involve managing service business...
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Executive for Customer Satisfaction
6 days ago
Singapore PIL Pacific International Lines Full timePursue a Fulfilling Career at Pacific International LinesWe are seeking a highly skilled Executive to drive our customer service strategy forward. As a key member of our team, you will be responsible for ensuring seamless booking procedures and providing top-notch customer support.About the Role:You will work closely with cross-functional teams to resolve...
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Customer Engagement Specialist
6 days ago
Singapore Exodus Capital (S) PTE LTD Full timeKey Performance Indicators:The Customer Engagement Specialist will be accountable for delivering exceptional customer experiences, driving sales growth, and contributing to the overall success of our team. Key responsibilities include:• Engaging with clients and prospects to understand their needs and preferences• Developing and executing tailored sales...