Customer Satisfaction Director

Job DescriptionTikTok is a leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program.Key Responsibilities:1. Oversee the end-to-end management of the SMB CSAT survey program,...

Customer Satisfaction Program LeadTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.We are seeking a strategic and data-driven leader to oversee our SMB Customer Satisfaction (CSAT) survey program.

Job Title: Service ManagerDescription:We are looking for an experienced Service Manager to lead our customer-facing team. The successful candidate will be responsible for ensuring that our customers receive the highest level of service and support.Responsibilities:• Deliver superior service and maximize customer satisfaction&ull; Regularly review product...

Roles & ResponsibilitiesFounded in 1968, Quan Shui Wet Market is a 3rd generation brick-and-click business that is on a mission to preserve wet market heritage and revolutionise the massive fresh food industry with consistent high quality products and services.Powered by the amalgamation of old-is-gold traditional wet marketing and digitalisation, our aim is...

We are looking for a Customer Experience Director to lead our ecommerce efforts and drive business growth through exceptional customer experiences. As a seasoned professional, you will be responsible for developing and executing ecommerce strategies to improve customer satisfaction, boost conversion rates, and increase revenue.Key Areas of Focus:Develop and...

Operations Manager Job DescriptionNice Beauty & Hair Salon is looking for an experienced Operation Manager to manage the day-to-day operations of our outlet. In this role, you will be responsible for leading the sales and therapist teams to achieve targets and KPIs, ensuring customer satisfaction, and handling customer feedback.Key Responsibilities:•...

Customer Satisfaction (CSAT) Program Manager, SMB TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. We are seeking a strategic and data-driven CSAT Program Manager to lead and evolve our SMB Customer Satisfaction (CSAT) survey program. Responsibilities: Oversee the end-to-end management of the...

We're seeking an exceptional Customer Service Director to spearhead our East region operations. As a key member of our leadership team, you'll be responsible for driving business growth and delivering exceptional customer experiences across our contact centre network.Key ResponsibilitiesDevelop and implement strategic plans to drive business performance and...

The GMP Group is seeking a Customer Service Director to join our dynamic retail management team. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving customer complaints, and driving sales growth.Key Responsibilities:Lead and motivate the retail team to deliver outstanding customer experiencesHandle...

TDCX Singapore: Where Innovation Meets ExcellenceAbout the CompanyTDCX Singapore is a leading provider of transformative digital CX solutions, enabling world-leading brands to acquire new customers, build customer loyalty, and protect their online communities.Job DescriptionWe are seeking a highly motivated and experienced Operations Director - Customer...

Key ResponsibilitiesEnsure that all guests receive exceptional customer service.Handle check-in and check-out procedures efficiently and effectively.Greet guests and answer questions about our resort and its amenities.Work closely with the Assistant Manager to resolve any guest complaints or concerns.Stay up-to-date with local attractions, events, and...

Job DescriptionThe Client Satisfaction Representative will be responsible for ensuring that all clients receive exceptional service and support from our team. This includes responding to client inquiries, resolving issues, and promoting our products/services to existing clients.Key Responsibilities:Deliver exceptional service to clients through various...

We are looking for an experienced Clean Services Director to join our team at Primech A & P. The successful candidate will have a Bachelor's degree in any field, preferably Operations Management or Facilities Management, and at least 5 years of operations experience in a similar industry.The Clean Services Director will be responsible for developing and...

Role SummaryWe are seeking a dedicated and detail-oriented individual to excel as our Guest Satisfaction Manager. This role requires a minimum of 2 years of experience in a similar capacity and a strong service mindset. Knowledge of Opera systems is an added advantage.The ideal candidate will possess excellent communication skills, be meticulous, and have an...

Job Description:As a key member of the GD IDEAS CONSULTANCY PTE. LTD. team, the Operational Director will oversee daily operations to ensure smooth service delivery and adherence to restaurant standards. This includes monitoring food quality, hygiene, and customer service standards, as well as ensuring compliance with local regulations, including health,...

This is an exciting opportunity for a talented and results-driven individual to join our dynamic team as an Outlet Manager.You will be responsible for managing a team of consultants and therapists, driving sales and customer satisfaction, and gathering customer feedback.This is a great chance for a passionate and ambitious professional to take on a...

Job OverviewThe Customer Success & Retention Lead will be responsible for developing and executing strategies that drive customer satisfaction, reduce churn, and enhance the overall customer experience.This role will focus on understanding customer needs, building relationships, and implementing processes to retain customers while also identifying...

We are seeking a Customer Service Director to lead the management of call centres, ground ambassadors, and customer service operations for the Culture Pass Unit.This role involves developing and implementing customer service standards, overseeing the deployment of ground ambassadors, and monitoring customer service metrics to drive data-informed...

Role Summary: We are looking for an experienced Customer Experience Director to lead our most valuable accounts in delivering exceptional customer experiences. This senior leadership role is accountable for accelerating customers' journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation...

**Director of Operations**We are seeking an exceptional Director of Operations to join our team at RAHAMAH PTE. LTD.The successful candidate will have a proven track record of delivering results in a fast-paced environment, with a strong focus on customer satisfaction and employee engagement.Oversee the overall operation of the organization, including...