Customer Service Representative
3 weeks ago
Job Overview
The Receptionist plays a vital role in ensuring a seamless homebuyers experience at CapitaLand. As a frontline service ambassador, he/she is responsible for addressing the needs of all homebuyers with professionalism and a positive attitude.
Key Responsibilities
- Attend to homebuyers' enquiries, requests, and concerns in a timely and efficient manner.
- Provide administrative duties at Reception, including assisting owners to make appointments for key collection.
- Handle phone calls and walk-in queries, taking down messages during the Relationship Service Manager's absence.
Requirements
- Excellent communication skills and the ability to work independently.
- Strong service-oriented mindset and ability to handle multiple and concurrent tasks.
What We Offer
- Flexible benefits with comprehensive medical coverage for self and family.
- Training and development opportunities.
- Subsidised rates at Ascott serviced residences.
- Strong advocate of staff volunteerism.
- Wellness programmes.
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