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Helpdesk Operations Support Specialist

2 months ago

Singapore AVENSYS CONSULTING PTE. LTD. Full time
Job Title: Helpdesk Ops Support Executive

AVENSYS CONSULTING PTE. LTD. is seeking a skilled Helpdesk Ops Support Executive to join our team. As a Helpdesk Ops Support Executive, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide timely and effective technical support to clients via phone, email, and other communication channels.
  • Assess and resolve technical issues in a professional and efficient manner.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Develop and maintain knowledge of our products and services to provide accurate and informed support.
  • Meet or exceed performance metrics and quality standards.
Requirements:
  • Strong technical skills and knowledge of IT systems and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in a related field preferred.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

Apply now to join our team and take the first step towards a rewarding career in IT support