Customer Experience Coordinator

3 days ago


Singapore beBeeCustomerExperience Full time

Job Title: Customer Experience Coordinator

Role Summary:

We are seeking a highly skilled and dedicated Customer Experience Coordinator to join our team. This role is responsible for delivering exceptional customer service, ensuring seamless operations, and providing valuable insights to enhance our services.

Key Responsibilities:
  • Maintain a professional attitude at all times and provide top-notch support to customers, encouraging them to return and promote the brand.
  • Respond promptly and effectively to customer demands and queries, meeting their expectations with excellence.
  • Collect and manage customer information efficiently, ensuring data accuracy and security.
  • Collaborate closely with the team and management to guarantee smooth operations, effective communication, and timely feedback.
Requirements:
  • Degree in a relevant field or equivalent experience.
  • Professional appearance and demeanor, adhering to set standards.
  • Excellent customer service and communication skills, with the ability to stay calm under pressure.
  • Digital literacy and proficiency in using relevant tools and software.
  • Prior experience in customer-facing roles, preferably in the beauty industry.

What We Offer:

As a valued member of our team, you will have opportunities for growth, development, and contribution to our success. If you are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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