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Customer Experience Coordinator

2 weeks ago


Singapore beBeeOrder Full time
Order Management Specialist

As an Order Management Specialist, you will play a pivotal role in ensuring seamless order fulfilment for our customers. Your responsibilities will include managing orders related to customer enquiries, processing orders received through various channels, and maintaining accurate records of sales-related data.

Key Responsibilities:
• Manage orders and respond to customer enquiries in a timely manner
• Process orders received from emails, portals, and faxes
• Maintain accurate and up-to-date records of sales-related data
• Interface and coordinate with internal stakeholders to ensure efficient order fulfilment
• Resolve any issues arising from order processing

Requirements:
• Minimum GCE 'N' Level with 2 years of relevant experience
• Excellent communication and relationship skills
• Meticulous and hardworking individual
• Ability to work in a fast-paced environment
• Good IT skills
• Proven track record of performance and delivery