Senior Customer Experience Coordinator

1 day ago


Singapore beBeeCustomer Full time $3,500 - $5,500

Job Title: Senior Customer Experience Coordinator

We are seeking a highly skilled professional to coordinate customer interactions and handle communication with customers, overseas agents, and process phone calls.

  • Key Responsibilities:
  • Manage airline space reservations through liaison with carriers.
  • Track shipments and regularly check their status.
  • Confirm pricing and terms for awarded shipments.
  • Process shipments using EDI software.
  • Organize logistics services.
  • Collaborate with operations and finance departments to ensure smooth sales operations.
  • Perform other ad-hoc duties as assigned.

Requirements:

  • Minimum 1 year of relevant experience.
  • Proficiency in Microsoft Office.

About the Role:

This is a permanent position that requires a customer-focused individual with excellent communication skills. The ideal candidate will have experience in the logistics/transportation industry and be proficient in Microsoft Office.



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