Customer Experience Coordinator

1 day ago


Singapore beBeeCustomerExperience Full time $40,000 - $60,000
Job Opportunity

We are seeking a highly skilled Customer Experience Coordinator to join our team.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and chat.
  • Process customer orders, returns, and exchanges with accuracy and completeness.
  • Deliver timely and effective resolutions to customer issues and requests.
  • Collaborate with clients and internal teams to resolve complex customer issues and provide timely updates to stakeholders.

Requirements:

  • Diploma with 1-2 year of relevant customer service experience.
  • Ability to work in a dynamic environment.

Skills Required:

  • CRM skills.
  • Microsoft Office and Microsoft Excel proficiency.

About the Role:

This is an exciting opportunity for a motivated individual to contribute to a high-performing team and make a meaningful impact on customer satisfaction.



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