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Customer Experience Coordinator

2 weeks ago


Singapore beBeeCommunication Full time

Customer Service Liaison

This role involves delivering exceptional customer experiences by providing timely, effective, and courteous support.

The ideal candidate will be a highly motivated individual who is able to work in a fast-paced environment and prioritize tasks effectively.

Strong communication skills are essential for this position as the representative will be interacting with customers via phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a professional and efficient manner.
  • Collaborate with the sales team to enhance customer satisfaction and drive sales growth.
  • Administer day-to-day administrative tasks, including travel arrangements, meetings, and coordination.
  • Analyze sales data to generate regular reports that support decision-making and performance tracking.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Able to multitask and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
  • Basic knowledge of accounting principles.
  • Proficient in computer skills, including Microsoft Office.

Benefits:

This role offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

Others:

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging role, please submit your application.