Digital Crisis Resolution Expert

Roles & Responsibilities:As a Crisis Resolution Specialist at Tata Consultancy Services Limited, you will be the primary point of contact for all Major Incidents. Your key responsibilities will include facilitating the Incident and Problem Management processes, participating in major incident resolution calls, and conducting post-mortem analyses to ensure no...

We are seeking a Digital Crisis Manager and Escalation Expert to join our team at Google Inc. In this role, you will manage critical social alerts and escalations, working closely with PR, Trust & Safety, Product, and Engineering teams to craft external communications and resolve issues.Key responsibilities include triaging and handling a wide range of...

Meta's Global Operations team exists to help people connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community.The Business Incident Response team is responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could...

The Business Incident Response team is responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could impact the community.The escalations handled by the BIR team are complex and require expertise in areas such as operations, policy, process, and project management.The team comprises best-in-class...

ResponsibilitiesDevelop and enhance MAS' resolution toolkitBuild strong capabilities within the organisation to support MAS' role as a resolution authorityChampion the resolution perspective within MAS' Financial Supervision GroupEnhance MAS' crisis preparedness and operational readiness in the event of a FI resolution

Just After Midnight is seeking an Emergency Resolution Expert to join our technical support team. As a critical member of our emergency response process, you will play a vital role in ensuring the continued availability and reliability of our clients' websites and applications.Your responsibilities will include monitoring client websites and applications,...

We are seeking a highly experienced Backlog Resolution Expert to join our customer service department. In this role, you will be responsible for resolving complex backlog issues and ensuring timely order fulfillment.You will utilize advanced Excel skills to manage data, generate reports, and collaborate with internal teams to streamline processes.Resolve...

About the RoleWe are seeking a seasoned Senior Crisis Manager to lead our team in developing and implementing effective crisis management strategies. This key role requires strategic foresight, cross-functional collaboration, and a deep understanding of risk management to safeguard operations against potential disruptions.You will work closely with internal...

Role Summary: This Business Incident Response Specialist position plays a critical role in supporting our customers and ensuring their experience on Meta's platforms is seamless and secure. Responsibilities: Serve as the primary communication channel on critical escalations, effectively communicating with multiple stakeholders. Requirements: Demonstrated...

Job OverviewWe are looking for a talented Technical Support Lead to join our team. This role will involve managing highly complex levels of escalated problems, ensuring understanding of customer needs and challenges in crisis situations, and developing strategic programs to drive desired customer outcomes.Responsibilities- Oversee crisis situations,...

About the Position:This expert role requires a seasoned professional with extensive experience in shipping litigation and dispute resolution. The successful candidate will be responsible for providing top-notch claims handling services and advice to Members in Southeast Asia and Korea.Key Responsibilities:Develop and implement effective claims handling...

At Singtel, we foster a diverse and inclusive workforce where our people's backgrounds and experiences help us innovate and create strong connections with customers.We strive to ensure all our practices are non-discriminatory and provide a fair performance-based culture that is diverse, inclusive and collaborative.About UsSingtel Networks is transforming to...

Meta's Global Operations team exists to help people connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community.The Business Incident Response team is responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could...

Company OverviewSalt Digital Recruitment is a global talent acquisition agency providing expert recruitment services to companies in the digital sector.

Salt Talent Search is seeking an expert in Digital Marketing to support our training programs.The ideal candidate will have a strong background in Digital Marketing and agile ways of working.Job Description:Support training programs in Digital MarketingDeliver high-quality training sessionsAct as mentor for studentsGuide learners through development of...

We are seeking a Global Online Security Incident Resolution Expert to join our team at Meta.This role will be responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could impact the community.The ideal candidate will have 5+ years of experience working in large-scale operations, domains such as...

Project Manager RoleThe Junior Project Manager will play a critical role in the success of our projects at Vertis Digital. This includes assisting senior project managers in developing project plans, timelines, and budgets. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to work collaboratively with...

Company OverviewDigital Alchemy is a global marketing automation services provider that offers comprehensive marketing solutions and technical support to local and global organizations. Our team of experts has a network of offices spanning Asia and the Americas, ensuring seamless delivery of projects worldwide.We are an inclusive and diverse employer that...

Digital Assets Expert Job SummaryWe are seeking a Digital Assets Expert to join our team. The successful candidate will be responsible for understanding the high-level functioning of MT4/5 platform and its relation to LMAX servers, raising any issues with the relevant team – Risk and MT4/5 team.Main Duties:

Company InformationFullerton Healthcare Group is a leading healthcare provider that offers a range of services, including claims processing and management. We are committed to delivering high-quality care to our patients and providing excellent customer service to our clients. Our team of experienced professionals is dedicated to ensuring that our patients...