Backlog Resolution Expert

Just After Midnight is seeking an Emergency Resolution Expert to join our technical support team. As a critical member of our emergency response process, you will play a vital role in ensuring the continued availability and reliability of our clients' websites and applications.Your responsibilities will include monitoring client websites and applications,...

We are seeking a Global Online Security Incident Resolution Expert to join our team at Meta.This role will be responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could impact the community.The ideal candidate will have 5+ years of experience working in large-scale operations, domains such as...

ResponsibilitiesDevelop and enhance MAS' resolution toolkitBuild strong capabilities within the organisation to support MAS' role as a resolution authorityChampion the resolution perspective within MAS' Financial Supervision GroupEnhance MAS' crisis preparedness and operational readiness in the event of a FI resolution

As a member of our Business Incident Response team, you will be responsible for reviewing, investigating, and coordinating the end-to-end resolution of executive-level incidents.You will leverage your skills in operations, policy, process, and project management to deliver high-quality results and drive innovation within the business.You will also serve as...

About Our Company CultureWe believe in fostering a collaborative and supportive work environment that encourages open communication and teamwork.We value integrity, professionalism, and expertise in all aspects of our business.The successful candidate will possess excellent analytical and problem-solving skills, with the ability to work independently and...

About the TeamYou will be part of a fast-paced, dynamic, and proactive team that provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users' voices to help shape product...

We are seeking a talented Coordinating Supply Chain Expert to join our team. In this role, you will be responsible for coordinating and negotiating with internal and external stakeholders, including customers, suppliers, and freight forwarders.You will also be responsible for managing daily shipment arrangements, including purchase order generation, SAP data...

Job SummaryWe are seeking a highly skilled and experienced Motor Claims Resolution Specialist to join our team at Allianz Popular SL. The ideal candidate will have extensive knowledge of Singapore's motor insurance regulations and claims processes.Key ResponsibilitiesEvaluate and process third-party bodily injury claims, ensuring accurate assessment of...

The Customer Service Specialist – Backlog Management & Technical Solutions is responsible for managing and resolving problematic backlogs in customer orders within the Customer Service Department. This role involves utilizing advanced Excel skills to track, analyze, and report on backlog trends. The Analyst will collaborate with cross-functional teams and...

Technical Support ExpertiseWe are looking for an experienced technical support professional to fill the position of Senior Manager, Technical Excellence, Data Centre, Greater Asia. This individual will provide expert guidance and resolve complex technical issues for our key data centre customers, ensuring seamless communication and resolution of technical...

Required Skills:Familiarity with industry-standard Incident and Problem Management practices is essential. Understanding of running services on Cloud infrastructure solutions and experience in application monitoring solutions are also required. Leveraging data-driven analytics tools, understanding of operating within an ITIL framework, and previous...

**Benefits**We recognise the business benefits of having a diverse and inclusive community.We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves.We strive to work together to be the...

Job DescriptionAs a Health Claims Assessor, you will be responsible for assessing and issuing Letters of Guarantee, responding to customer inquiries, and resolving any issues that may arise. This role requires strong analytical and communication skills, as well as the ability to work independently and as part of a team.Main Responsibilities- Assessment and...

This Is An IT Support Group strives to be a place where you can achieve your full potential. We believe in fostering a culture of inclusivity, diversity, and equality, where everyone feels valued and respected.We offer a collaborative and dynamic work environment that supports our people's growth and development. Our goal is to make This Is An IT Support...

Job OverviewThis role involves working closely with the Customer Service Team Leader to manage day-to-day operations of the contact center and ensure exceptional customer experiences.Key Responsibilities:Manage day-to-day operations of the contact center, including providing guidance to customer service officers on technical cases.Collaborate with the...

**Company Overview**As a member of our team at Sea Career, you will be working in a fast-paced environment where no two days are the same. Our clients trust us to handle their complex claims, and we rely on skilled professionals like you to deliver exceptional results.We are looking for a Claims Handler with direct experience in P&I and FD&D claims. You will...

DBS Bank's commitment to excellence is reflected in its recognition as 'Asia's Best Bank' by The Banker and 'Best Bank in Asia-Pacific' by Global Finance. As a key contributor to our success, you will have the opportunity to develop your skills and expertise in a dynamic and supportive environment.In this role, you will be responsible for managing the...

We are looking for an Equity and Fixed Income Expert to join our team at Neuberger Berman.The expert will be responsible for identifying and managing the resolution of data quality issues, recommending appropriate corrective action.This role involves working closely with regional Ops teams to ensure efficiency in established 'follow the sun' operating model...

About the TeamWe are a growing public company looking for a talented Cloud Platform Expert to join our team.In this role, you will be responsible for investigating and resolving technical issues with our cloud-based SaaS platform.The Cloud Platform Expert responsibilities include:Working collaboratively with the Product and Technology teams to determine and...

Job DescriptionThe Customer Journey Expert will be responsible for working with interfacing functions to ensure timely and accurate processing and delivery of orders.This includes troubleshooting, advancing, and resolving issues and risks that could compromise customer commitments, while also communicating action plans and resolutions to customers...