Social Media Crisis Resolution Expert
4 days ago
The Business Incident Response team is responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could impact the community.
The escalations handled by the BIR team are complex and require expertise in areas such as operations, policy, process, and project management.
The team comprises best-in-class specialists who leverage their skills to deliver outsized impact.
Successful candidates for this team are curious, resourceful, adaptable, influential, have a bias toward action, are comfortable with taking intelligent risks, and capable of establishing a collaborative network with partners across multiple domains.
Responsibilities- Perform root-cause analysis and/or draft post-mortem reports to identify areas of opportunity and issue recommendations to the appropriate audience.
- Drive innovation by contributing towards resolving problem statements and proposing improvements to existing processes.
- Attend mandatory training and seek knowledge in areas of interest to the business.
- Be an expert on interpreting and enforcing META's policies and use sound judgment, specific knowledge, signals, and insights to drive scalable solutions to support META and our users.
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Social Media Crisis Manager
4 days ago
Singapore Google Inc. Full timeJob DescriptionThe successful candidate will be responsible for triaging and handling a wide range of escalations, including platform outages, technical issues, creator support requests, high-profile social media complaints, and executive concerns.In addition, they will be expected to be a subject matter expert on YouTube, Creator, and Industry social media...
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Digital Crisis Manager and Escalation Expert
5 days ago
Singapore Google Inc. Full timeWe are seeking a Digital Crisis Manager and Escalation Expert to join our team at Google Inc. In this role, you will manage critical social alerts and escalations, working closely with PR, Trust & Safety, Product, and Engineering teams to craft external communications and resolve issues.Key responsibilities include triaging and handling a wide range of...
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Social Media Campaign Manager
2 hours ago
Singapore We Are Social Pte Ltd Full timeKey ResponsibilitiesAssist the Planning team in developing strategic proposals through social monitoring, competitor auditing, and best-in-class social media practices.Manage assigned social channels through post validation, scheduling, and updating content calendars.Ensure brand consistency by adhering to brand guidelines.Stay up-to-date on the latest...
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Social Media Marketing Expert
5 days ago
Singapore Nuffield Holdings Private Limited Full timeNuffield Holdings Private Limited is seeking an experienced Social Media Marketing Expert to join our team.The successful candidate will be responsible for developing and implementing a content strategy that drives engagement and conversions on various social media platforms.Key responsibilities include:Developing and implementing a content strategy that...
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Social Media Executive
22 minutes ago
Singapore TSL Media Group Full timeThis position will be based in our Singapore office located in Kallang Bahru. We are seeking a highly skilled and passionate Social Media Executive to join our team. This role will play a key role in the development and implementation of the social media strategy. You will focus on driving audience engagement and growth across The Smart Local's social...
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Social Media Executive
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesSocial MediaDevelop and manage channel-specific campaigns and content for social media platforms such as Linkedin, Instagram, Facebook, Youtube and TikTok Increase engagement through high-quality social media content Manage the social media calendar, schedule posts using social media tools, and nurture our brand ambassadors to...
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Social Media Executive
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesSocial MediaDevelop and manage channel-specific campaigns and content for social media platforms such as Linkedin, Instagram, Facebook, Youtube and TikTok Increase engagement through high-quality social media content Manage the social media calendar, schedule posts using social media tools, and nurture our brand ambassadors to...
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Content Manager Social Media Crisis
5 days ago
Singapore Google Inc. Full timeJob DescriptionYou Tube's user base is rapidly evolving, presenting unique challenges and opportunities to support over a billion monthly users worldwide. The role of the Social Communications and Escalations Manager is to analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and manage support operations...
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Crisis Preparedness Expert
2 days ago
Singapore Tech Full timeAs a Crisis Preparedness Expert, you will contribute to the strengthening of established workstreams and processes, including use of technology, to enhance operational efficiency.What You Will Be Working On:Helm Crisis Management Group Environment (CMG Env) Secretariat role to lead MSE Family in the CM for ALL environmental, water and food-related peacetime...
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Social Media Campaign Manager
7 days ago
Singapore We Are Social Full timeAs a Content Strategist at We Are Social, you will play a key role in developing and implementing social media campaigns that drive business results. This role requires a strong understanding of social media trends, consumer behavior, and marketing principles.Key ResponsibilitiesDevelop comprehensive social media strategies that meet business...
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Creative Social Media Assistant
8 minutes ago
Singapore TSL Media Group Full timeWe are seeking a Creative Social Media Intern to help manage content for our social media platforms and company website. You will be involved in planning filming schedules and assisting with photo shoots, providing an excellent opportunity to enhance your skills in social media and digital marketing. You must be able to commit to a minimum of 24 weeks (6...
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Social Media Campaign Manager
4 days ago
Singapore We Are Social Full timeOur team at We Are Social consists of experienced professionals with a deep understanding of social media and its applications. As a Content Strategist, you will be responsible for assisting the Planning team in developing strategic proposals, managing assigned social channels, and evaluating content adherence to brand guidelines.Job DescriptionCompany...
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Social Media Crisis Manager
5 days ago
Singapore Google Full timeAbout the JobWe are seeking an experienced Social Communications and Escalations Manager to join our You Tube Support team. As a key member of this team, you will be responsible for managing social communications and escalations, working closely with cross-functional teams to resolve issues and enhance the user experience.Key Responsibilities- Manage...
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Social Media Marketing Specialist
4 days ago
Singapore WE ARE SOCIAL PTE. LTD. Full timeSocial Media StrategistWe Are Social PTE. LTD. seeks an experienced Social Media Strategist to lead our social media efforts.Responsibilities:Develop and implement social media strategies that drive engagement and conversions.Manage and optimize social media campaigns across multiple platforms.Monitor and analyze social media metrics to inform...
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Business Operations Crisis Manager
4 days ago
Singapore Meta Full timeMeta's Global Operations team exists to help people connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community.The Business Incident Response team is responsible for managing end-to-end resolution of potential incidents that could impact key clients and crises that could...
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Social Media Lead
12 hours ago
Singapore Ministry of Defence Full timeAbout This OpportunityRole Overview:We are seeking a highly skilled Digital Operations Manager to join our team at the Ministry of Defence. The successful candidate will be responsible for managing digital operations, implementing initiatives, and overseeing social media channels.Key Responsibilities:Develop and implement a comprehensive digital strategy to...
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Crisis Resolution Manager
4 days ago
Singapore This is an IT support group Full timeThe Global Response Operations team exists to help people connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community.About the Company:Meta builds technologies that help people connect, find communities, and grow businesses.Responsibilities:Attend mandatory training and seek...
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Digital Content Expert
7 days ago
Singapore WE ARE SOCIAL PTE. LTD. Full timeWe Are Social Pte. Ltd. is a leading socially-led creative agency with unrivaled social media expertise.Job Overview:As a Digital Content Expert, you will play a crucial role in assisting our Planning team in crafting strategic proposals that leverage social monitoring, competitor auditing, and best-in-class social media practices.Key...
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Social Media Campaign Manager
7 days ago
Singapore WE ARE SOCIAL PTE. LTD. Full timeWe Are Social Pte. Ltd. is seeking an experienced Social Media Campaign Manager to join our team.About the Role:In this role, you will assist the Planning team in developing strategic proposals through social monitoring, competitor auditing, and best-in-class social media practices.Responsibilities:Assist the Planning team in creating compelling social media...
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Social Media Marketer
3 days ago
Singapore ESR Group Full timeDescription About us Suntec Singapore Convention and Exhibition Centre Suntec Singapore is renowned as Asia’s top international venue and the World’s Leading Meetings & Conference Centre by the World Travel Awards. Hosting over 20,000 events, it offers 42,000 square metres of MICE space, including 36 meeting rooms, 12,000 square metres of exhibition...