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Contact Centre Performance Improvement Officer
1 week ago
We are dedicated to providing equal opportunities and creating an environment where everyone feels valued and empowered.
Key Requirements- Diploma or Bachelor's degree in Quality Management, Business, or a related field.
- Minimum of 3 years of experience in quality assurance, preferably in a channel or operations environment.
- Detail-oriented with strong analytical and problem-solving skills.
This role requires excellent communication and interpersonal abilities.