Customer Contact Centre Representative

About the RoleWe are looking for a highly skilled Communication Expert to join our Contact Centre team. As a key member of our team, you will be responsible for communicating with customers and financial representatives via phone calls and live chats.Responsibilities

Roles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

Roles & ResponsibilitiesJoining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.The OpportunityYou will be a...

About the RoleSearch Index Pte Ltd is looking for a skilled Contact Centre Officer to join our team. As a Contact Centre Officer, you will be responsible for managing customer relationships and delivering exceptional customer service.Key Responsibilities:Respond to customer inquiries via phone, email, or other communication channels.Handle customer...

Responsibilities: Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to...

Job Role:We are seeking a highly motivated and experienced Contact Centre Professional to join our team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.The successful candidate will possess excellent communication and interpersonal...

Job DescriptionWe are seeking a skilled Contact Centre Service Manager to oversee the contact centre support requirements for various HPB programmes and services. The successful candidate will be responsible for upholding service delivery standards and contributing towards shaping customer interactions.The ideal candidate will have experience in a contact...

Roles & ResponsibilitiesWorking Hours:Monday – Sunday, including Public Holidays 4-hour shifts: 9 AM – 1 PM or 10:30 AM – 2:30 PM Minimum 5 working days per week, including weekends and public holidaysResponsibilities:Handle Contact Centre duties, responding to customer inquiries via calls or messages Escalate complex issues to the appropriate...

Roles & ResponsibilitiesWorking Hours: Monday – Sunday, including Public Holidays 4-hour shifts: 9 AM – 1 PM or 10:30 AM – 2:30 PM Minimum 5 working days per week, including weekends and public holidaysResponsibilities: Handle Contact Centre duties, responding to customer inquiries via calls or messages Escalate complex issues to the appropriate...

About UsAs a trusted partner of Singaporeans, the Health Promotion Board (HPB) strives to deliver intuitive and personalized experiences that empower individuals to embrace holistic well-being.We engage our customers via online and offline touchpoints such as outreach through different settings including workplaces, schools, community, health screening,...

The NUHS Group Ops & IT seeks an experienced Customer Service Professional to join our Group Contact Centre team. As a Senior Support Associate, you will play a vital role in providing Contact Centre services to patients and the public. This challenging role requires excellent communication skills, attention to detail, and the ability to work effectively in...

Job Description:We are seeking a skilled Customer Service Representative to join our team at This Is An IT Support Group. As a Customer Service Representative, you will be responsible for providing exceptional support to our customers through various channels. Your primary goal will be to address customer inquiries in a timely and effective manner.Key...

Job Overview:We are seeking an exceptional Contact Centre Operations Manager to lead our team in achieving outstanding service levels.The ideal candidate will have a proven track record in managing teams, ensuring operational efficiency and customer satisfaction. Key responsibilities include:Day-to-day operations managementTraining and development of team...

We are seeking an experienced Senior Team Manager Contact Centre to join our team and drive business growth through exceptional customer service.The ideal candidate will have a strong background in managing high-performing teams, developing strategic plans, and executing operational processes.Key Responsibilities:Lead day-to-day contact centre...

Roles & ResponsibilitiesSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and...

As a Contact Centre Specialist at OCBC Bank, you will play a critical role in delivering exceptional customer experiences across multiple channels. Your primary responsibilities will include:Handling customer inquiries and resolving issues through effective communication and problem-solving skills.Providing accurate and timely information, alternatives, and...

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling general enquiries and appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the...

Roles & ResponsibilitiesSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and...

Roles & ResponsibilitiesPosition: Part-time Customer Service – Contact Centre (15 Openings) Location Raffles Place Up to $18/hour Working Hours:9 AM – 1 PM or 10:30 AM – 2:30 PM 5-day work week (may include weekends & Public Holidays) Contract Period: 10 March 2025 to 26 November 2025 Main Duties and Responsibilities:Handle calls and/or emails...

Company OverviewAGAPE CP HOLDINGS PTE. LTD. is a leading provider of innovative solutions in the industry.Job DescriptionThe Customer Experience Leader will lead our contact centre operations, overseeing day-to-day activities, team management, and strategic initiatives to drive business growth and customer satisfaction.Key AccountabilitiesManage and develop...