Part-time Customer Service – Contact Centre

4 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Part time
Roles & Responsibilities

Position: Part-time Customer Service – Contact Centre (15 Openings)

Location Raffles Place

Up to $18/hour

Working Hours:9 AM – 1 PM or 10:30 AM – 2:30 PM 5-day work week (may include weekends & Public Holidays)

Contract Period: 10 March 2025 to 26 November 2025

Main Duties and Responsibilities:Handle calls and/or emails promptly by providing accurate and timely information, alternatives, and solutions to customers on products and services Respond to customers' queries and concerns with the aim of achieving first-call resolution Follow up promptly with customers to resolve issues Provide customers' feedback to respective business partners to improve customer experience Introduce and educate customers on self-service/automated banking channels Perform after-call administration work Use customer service and sales skills to optimize customer satisfaction for each customer contact Maximize opportunities to deepen customer relationships via upselling or cross-selling appropriate products and services

How to Apply:Send your resume to: jocelynchan@recruitexpress.com.sg or Telegram @jocelynchan ASAP

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number: 99C4599Personnel EA License: R1331820

Tell employers what skills you have

Sales
Upselling
Customer Experience
Healthcare
Customer Contact
Customer Relationships
Administration
Banking
Customer Satisfaction
Customer Service

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