Part-time Customer Service – Contact Centre
4 weeks ago
Position: Part-time Customer Service – Contact Centre (15 Openings)
Location Raffles Place
Up to $18/hour
Working Hours:9 AM – 1 PM or 10:30 AM – 2:30 PM 5-day work week (may include weekends & Public Holidays)
Contract Period: 10 March 2025 to 26 November 2025
Main Duties and Responsibilities:Handle calls and/or emails promptly by providing accurate and timely information, alternatives, and solutions to customers on products and services Respond to customers' queries and concerns with the aim of achieving first-call resolution Follow up promptly with customers to resolve issues Provide customers' feedback to respective business partners to improve customer experience Introduce and educate customers on self-service/automated banking channels Perform after-call administration work Use customer service and sales skills to optimize customer satisfaction for each customer contact Maximize opportunities to deepen customer relationships via upselling or cross-selling appropriate products and services
How to Apply:Send your resume to: jocelynchan@recruitexpress.com.sg or Telegram @jocelynchan ASAP
Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number: 99C4599Personnel EA License: R1331820
Tell employers what skills you haveSales
Upselling
Customer Experience
Healthcare
Customer Contact
Customer Relationships
Administration
Banking
Customer Satisfaction
Customer Service
-
Customer Contact Centre Representative
3 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...
-
Customer Contact Centre Representative
3 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and...
-
Singapore Recruit Express Pte Ltd Full timeLocation: Raffles Place Salary: Up to 18/h 8 months contract. 0900-1300 OR 1030-1430 5 day work week (may include weekend and PH) training will be 10-12 days As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from...
-
Contact Centre Professional
4 days ago
Singapore D L Resources Pte Ltd Full timeJob Role:We are seeking a highly motivated and experienced Contact Centre Professional to join our team. As a key member of our Contact Centre, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and professional manner.The successful candidate will possess excellent communication and interpersonal...
-
Singapore NUHS Group Ops & IT Full timeAs part of Group Contact Centre, the Senior / Service Team Leader's key role is toensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower...
-
Part-time Centre Assistant
3 weeks ago
Singapore EDUGROVE MANDARIN ENRICHMENT CENTRE PTE. LTD. Part timeRoles & ResponsibilitiesIf you are looking for a part-time job on weekends to supplement your monthly income, value good customer service, eloquent in English, willing to learn and grow with the company, then you are most welcome to applyResponsibilitiesAttend to walk-in customers and incoming phone/email enquiries Provide professional course consultation...
-
Manager, Contact Centre
1 week ago
Singapore DHL Supply Chain Singapore Pte Ltd Full timeResponsibilities: Provide leadership, development and coaching of Assistant Managers, Team Leaders, QAs, Trainers and Agents. Drive Employee Engagement to help our employees feel connected to one another and the company, and care about their work. Foster a workplace that helps the team thrive. Actively engage and support the development of your team to...
-
Singapore Recruit Express Pte Ltd Full timeLocation: Raffles Place Salary:Up to 18/h 8 months contract. 0900-1300 OR1030-1430 5 day work week (may includeweekend and PH) training will be 10-12 days As the Customer ServiceExecutive (CSE) for Contact Centre, you will be responsible forproviding our Singapore customers prompt and personalized servicewhen handling their queries from multiple...
-
Part-time Centre Assistant
3 weeks ago
Singapore EDUGROVE MANDARIN ENRICHMENT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesIf you are looking for a part-time job on weekends to supplement your monthly income, value good customer service, eloquent in English, willing to learn and grow with the company, then you are most welcome to apply!Responsibilities Attend to walk-in customers and incoming phone/email enquiries Provide professional course...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesSenior / Service Team Leader, Group Contact CentreAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:Job Responsibilities: ...
-
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesSenior / Service Team Leader, Group Contact CentreAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:Job...
-
Contact Centre Agent
19 hours ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries. Fulfillment follow through on case handling and with customers. Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...
-
Manager - Customer Contact Centre
3 weeks ago
Singapore CYCLE & CARRIAGE INDUSTRIES PTE. LIMITED Full timeRoles & ResponsibilitiesJoining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.The OpportunityYou will be a...
-
Part-time Customer Service Executive
3 weeks ago
Singapore LCENTRAL (AMK) PTE. LTD. Part timeRoles & ResponsibilitiesLCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as Customer Service Executive.Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary...
-
Customer Service Executive
3 weeks ago
Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full timeRoles & ResponsibilitiesAs the Customer Service Executive (CSE) for Contact Centre – Service Support (OSPL), you will be responsible for providing our customers prompt and personalised service when handling their queries from multiple channels over a full range of securities products and services. In performing your role, you are also expected to comply...
-
Contact Centre Officer
6 days ago
Singapore Search Index Pte Ltd Full timeAbout the RoleSearch Index Pte Ltd is looking for a skilled Contact Centre Officer to join our team. As a Contact Centre Officer, you will be responsible for managing customer relationships and delivering exceptional customer service.Key Responsibilities:Respond to customer inquiries via phone, email, or other communication channels.Handle customer...
-
Customer Service Officer
1 week ago
Singapore Private Advertiser Full timeAdditional Information: Training provided (up to 4 weeks)Working days: Monday to Friday (Office Hours)Working Location: Jurong East (West)Incentive: Monthly KPI incentive Job Description: Deliver exceptional support to customers through various communication channels, including phone and email. Understand and address customer needs by researching existing...
-
[HOUGANG] Part-time Customer Service Executive
3 weeks ago
Singapore LCENTRAL (AMK) PTE. LTD. Full timeRoles & ResponsibilitiesLCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as Customer Service Executive.Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary...