Current jobs related to Front Office Supervisor - Singapore - SSG HOTELS PTE. LTD.

  • Front Office Supervisor

    3 weeks ago

    Singapore IBIS SINGAPORE ON BENCOOLEN Full time

    Roles & ResponsibilitiesThe Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. They are leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of...

  • Front Office Supervisor

    3 weeks ago

    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & Responsibilities Provides check in, check out and to deliver service quality during the guest journey. Check, follow up and coordinate daily affairs. Provide supervision, training, motivation, and coaching to the Front Desk staff. Facilitate effective communication and coordination of daily operations among all departments, staff, and managers. ...

  • Front Office Supervisor

    3 weeks ago

    Singapore SG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...

  • Front Office Supervisor

    2 weeks ago

    Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full time

    Community Ambassador - Front Office LeadThis role plays a pivotal part in forging strong relationships between JLL, our client, and their guests.As the first point of contact, you will be responsible for providing genuine hospitality and thoughtful services to employees, while maintaining smooth operations and administrative support.Key responsibilities...

  • Front Office Liaison

    2 weeks ago

    Singapore MASS POWER SERVICES PTE. LTD. Full time

    Front Office LiaisonMass Power Services Pte. Ltd. is seeking a professional Front Office Liaison to join our team. In this role, you will be responsible for ensuring a superb customer service experience for our guests.Key Responsibilities:Undertake front office duties, including meeting and greeting guests, and attending to their needs.Administer all routes...

  • Hotel Front Office Supervisor

    2 weeks ago

    Singapore OASIA HOTEL NOVENA, SINGAPORE Full time

    Job SummaryAs the Hotel Duty Manager at OASIA HOTEL NOVENA, SINGAPORE, you will be responsible for ensuring the smooth operation of the Front Office and other services rendered by operational departments. You will supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services, and monitor the junior staff's...

  • Manager - front of house / front office

    4 days ago

    Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full time

    JOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...

  • Senior Front Office Operations Manager

    2 weeks ago

    Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full time

    The Duty Manager is a key role in ensuring the smooth delivery of exceptional services to our guests. This individual works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office, including night shift if applicable. Key responsibilities include meeting with other executives or managers to...

  • Front office manager

    2 weeks ago

    Singapore Accor Hotels Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Front desk supervisor

    1 week ago

    Singapore Accor Hotels Full time

    Company Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...

  • Front Office Operations Manager

    2 weeks ago

    Singapore AccorHotel Full time

    Job DescriptionThe Front Office Supervisor is a key role in ensuring the smooth operation of the Front Desk. This position is responsible for leading the team to deliver exceptional guest service and experience.Key ResponsibilitiesTeam Leadership: Lead the Front Desk team to ensure seamless operations and excellent guest service.Task Management: Assist the...

  • Front office manager

    1 week ago

    Singapore Amara Singapore Full time

    JOB SUMMARY: The Front Office Manager is responsible for entire operation of the Front Office and the delivery of quality service to the guests JOB RESPONSIBILITIES: To direct, control and co-ordinate activities of associate engaged in such activities as: receiving, processing and confirmation room reservations.Selling, registering and assigning rooms to...

  • Front of the house manager

    2 days ago

    Singapore This Is An IT Support Group Full time

    Additional Information Job Number 24195447 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, 39799 Schedule Full Time Located Remotely? N Position Type ManagementJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations,...

  • Front office manager

    1 week ago

    Singapore MERCURE SINGAPORE BUGIS Full time

    Job Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively, and be available to assist on duty in the...

  • Front office manager

    1 week ago

    Singapore MERCURE SINGAPORE BUGIS Full time

    Job Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating, and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively; be available to assist on duty in the hotel....

  • Front Office Supervisor

    6 months ago

    Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve...

  • Front Office Associate

    2 months ago

    Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Front Office Associate to join our team!As a Front Office Associate, we rely on you to: Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...

  • Front Office Executive

    2 months ago

    Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    Roles & ResponsibilitiesYWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.Our Front Office is a team of caring and service...

  • Front of the house manager

    2 days ago

    Singapore The Ritz-Carlton Full time

    JOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...

  • Front Office Manager

    3 weeks ago

    Singapore MERCURE SINGAPORE BUGIS Full time

    Roles & ResponsibilitiesJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising; Train and motivate the team to deliver service excellence. Make sure all guest requests and queries are responded to promptly and effectively and be available...

Front Office Supervisor

2 months ago

Singapore SSG HOTELS PTE. LTD. Full time

Job Summary

The Front Office Supervisor is responsible for ensuring the smooth operation of the hotel's front desk, providing exceptional customer service, and maintaining a high level of guest satisfaction.

Key Responsibilities

  • Front Desk Operations
    • Process guest check-ins and room assignments in accordance with hotel policies and procedures
    • Provide assistance with luggage, safety boxes, and additional guest room keys
    • Collect payment and process credit card transactions
  • Customer Service
    • Respond to guest inquiries and provide information about hotel services and amenities
    • Handle guest complaints and resolve issues in a professional and courteous manner
  • Team Management
    • Supervise and train front desk staff to ensure excellent customer service and efficient operations
    • Monitor and maintain front desk performance metrics and make recommendations for improvement
  • Administrative Tasks
    • Perform night audits and prepare necessary reports
    • Manage guest loyalty programs and ensure accurate tracking of member benefits

Requirements

  • Professional Certificate/NITEC in any field
  • At least 2 years of working experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of hotel operations and front desk software