Front office manager
3 days ago
Job Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively, and be available to assist on duty in the hotel. Maintain presence in the lobby, setting an example to team members for guest service. Maintain leave plans, monitor and control the department. Coordinate with the Housekeeping department to ensure that cleaning is followed up and procedures are maintained. Prepare annual budget. Control and review expenses monthly. Ensure new join team members have all relevant information upon commencing employment and receive relevant training. Carry out annual appraisals with all team members and identify individual training needs per hotel guidelines. Work closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell. Co-ordinate with various departments to deliver a quality stay experience for guests. Train and develop the Front Office staff. Requirements Diploma/Degree in any discipline. Minimum 2 years of similar experience or 4 years as Assistant Front Office Manager in the hospitality industry. Knowledge of Opera-cloud system. Competent in MS Word & Excel applications. Strong leadership, organisational and decision-making skills. A positive and people-oriented person. Able to multi-task with detail-oriented communication. Good interpersonal and communication skills. #J-18808-Ljbffr
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Front office manager
3 days ago
Singapore Amara Singapore Full timeJOB SUMMARY: The Front Office Manager is responsible for entire operation of the Front Office and the delivery of quality service to the guests JOB RESPONSIBILITIES: To direct, control and co-ordinate activities of associate engaged in such activities as: receiving, processing and confirmation room reservations.Selling, registering and assigning rooms to...
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Front office manager
4 days ago
Singapore MERCURE SINGAPORE BUGIS Full timeJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating, and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively; be available to assist on duty in the hotel....
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Front Office Manager
2 weeks ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising; Train and motivate the team to deliver service excellence. Make sure all guest requests and queries are responded to promptly and effectively and be available...
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Front office manager
5 days ago
Singapore Accor Hotels Full timeCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Office Manager
2 weeks ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...
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Front Office Manager
2 months ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeRoles & ResponsibilitiesJOB SUMMARY:Provide guidance and leadership, ensuring smooth operations in the Front Office and delivery of quality service to guests in accordance with Hotel's standards.RESPONSIBILITIES: Lead Front Office operations and ensure adherence to the policies and operating standards Leading & Developing team members Work closely with...
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Front office duty manager
3 days ago
Singapore Holiday Inn Singapore Atrium Full timeReporting to the Front Office Manager, The Front Office Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature. Description: Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting...
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Senior / Front Office Manager
2 weeks ago
Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full timeRoles & ResponsibilitiesReporting to the GM, you will oversee the Front Office Department to ensure a smoot and efficient day-to-day operations :Job Responsibilities Ensure effective management of Front Office’s operations on a daily basis. Handling guest inquiries, requests, and complaints promptly and professionally. Ensuring guest satisfaction and...
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Front Office Supervisor
2 weeks ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeRoles & ResponsibilitiesThe Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. They are leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of...
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Front Office Executive
2 months ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full timeRoles & ResponsibilitiesYWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.Our Front Office is a team of caring and service...
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Front Office Supervisor
2 weeks ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeRoles & Responsibilities Provides check in, check out and to deliver service quality during the guest journey. Check, follow up and coordinate daily affairs. Provide supervision, training, motivation, and coaching to the Front Desk staff. Facilitate effective communication and coordination of daily operations among all departments, staff, and managers. ...
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Front Office Associate
2 months ago
Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Front Office Associate to join our team!As a Front Office Associate, we rely on you to: Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...
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Front Office Operations Manager
7 days ago
Singapore AccorHotel Full timeJob DescriptionThe Front Office Supervisor is a key role in ensuring the smooth operation of the Front Desk. This position is responsible for leading the team to deliver exceptional guest service and experience.Key ResponsibilitiesTeam Leadership: Lead the Front Desk team to ensure seamless operations and excellent guest service.Task Management: Assist the...
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Senior Front Office Operations Manager
2 weeks ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeThe Duty Manager is a key role in ensuring the smooth delivery of exceptional services to our guests. This individual works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office, including night shift if applicable. Key responsibilities include meeting with other executives or managers to...
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Front Desk Officer
2 weeks ago
Singapore WECRUIT PTE. LTD. Full timeRoles and ResponsibilitiesWe are seeking a Front Desk Officer to manage incoming calls, address inquiries, and relay messages as needed.The ideal candidate will welcome, register, and announce the arrival of customers, ensuring a smooth check-in experience.They will direct visitors to their designated locations and oversee incoming mail, packages, and petty...
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Front Office Executive
2 weeks ago
Singapore AMRISE HOTEL PTE LTD Full timeRoles & ResponsibilitiesJob Title: Front Office Executive ($2000 to $2500)Job Location: BugisJob Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and...
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Front Office Executive
2 weeks ago
Singapore AMRISE HOTEL DICKSON PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Front Office Executive ($2000 to $2500)Job Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment...
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Front Office Executive
2 weeks ago
Singapore BAIYI CORPORATION PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryThe Front Office Executive will assist the Operations Manager to ensure the smooth operations of the Front Office Department. Responsible for managing the guests’ arrival, in-house and departure experience through leadership of reception, and maintaining close working relationships with housekeeping and other operational...
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Front Office Liaison
2 weeks ago
Singapore MASS POWER SERVICES PTE. LTD. Full timeFront Office LiaisonMass Power Services Pte. Ltd. is seeking a professional Front Office Liaison to join our team. In this role, you will be responsible for ensuring a superb customer service experience for our guests.Key Responsibilities:Undertake front office duties, including meeting and greeting guests, and attending to their needs.Administer all routes...
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Front Office Associate
2 weeks ago
Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & ResponsibilitiesJob Highlights Career Development Opportunities Duty Meals, Birthday Leave and Flexible benefits Complimentary Room Nights Discounted Room and Dining RatesWe are looking for a Front Office Associate to join our teamAs a Front Office Associate, we rely on you to: Provide a best-fit solution to fulfil the customer needs Ensure...