Front office manager
2 weeks ago
Job Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively, and be available to assist on duty in the hotel. Maintain presence in the lobby, setting an example to team members for guest service. Maintain leave plans, monitor and control the department. Coordinate with the Housekeeping department to ensure that cleaning is followed up and procedures are maintained. Prepare annual budget. Control and review expenses monthly. Ensure new join team members have all relevant information upon commencing employment and receive relevant training. Carry out annual appraisals with all team members and identify individual training needs per hotel guidelines. Work closely with the Revenue and Sales Department to maximize revenue, room inventory control and drive upsell. Co-ordinate with various departments to deliver a quality stay experience for guests. Train and develop the Front Office staff. Requirements Diploma/Degree in any discipline. Minimum 2 years of similar experience or 4 years as Assistant Front Office Manager in the hospitality industry. Knowledge of Opera-cloud system. Competent in MS Word & Excel applications. Strong leadership, organisational and decision-making skills. A positive and people-oriented person. Able to multi-task with detail-oriented communication. Good interpersonal and communication skills. #J-18808-Ljbffr
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Front office manager
2 weeks ago
Singapore Amara Singapore Full timeJOB SUMMARY: The Front Office Manager is responsible for entire operation of the Front Office and the delivery of quality service to the guests JOB RESPONSIBILITIES: To direct, control and co-ordinate activities of associate engaged in such activities as: receiving, processing and confirmation room reservations.Selling, registering and assigning rooms to...
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Front office manager
2 weeks ago
Singapore MERCURE SINGAPORE BUGIS Full timeJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating, and supervising. Train and motivate the team to deliver service excellence. Ensure all guest requests and queries are responded to promptly and effectively; be available to assist on duty in the hotel....
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Manager - front of house / front office
1 week ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...
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Front Office Manager
3 weeks ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising; Train and motivate the team to deliver service excellence. Make sure all guest requests and queries are responded to promptly and effectively and be available...
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Front office manager
2 weeks ago
Singapore Accor Hotels Full timeCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
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Front Office Manager
3 weeks ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...
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Front Office Manager
2 months ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeRoles & ResponsibilitiesJOB SUMMARY:Provide guidance and leadership, ensuring smooth operations in the Front Office and delivery of quality service to guests in accordance with Hotel's standards.RESPONSIBILITIES: Lead Front Office operations and ensure adherence to the policies and operating standards Leading & Developing team members Work closely with...
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Front Office Operations Manager
5 days ago
Singapore Capella Singapore Full timeFront Office Operations ManagerThe Front Office Operations Manager oversees the daily activities of the front office team at Capella Singapore. This role ensures seamless guest arrivals, departures, and services in accordance with the hotel’s service standards and operating procedures. Key responsibilities include developing and implementing operations...
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Front Office Operations Manager
3 days ago
Singapore Hyatt Corporation Full timeGrand Hyatt Singapore Job OpportunityWe are seeking a skilled Front Office Operations Manager to oversee the seamless daily operations of our Guest Experience team. As a key member of our front office team, you will play a pivotal role in building up and managing a new operational team within our environment.About the RoleThis exciting opportunity involves...
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Front office duty manager
2 weeks ago
Singapore Holiday Inn Singapore Atrium Full timeReporting to the Front Office Manager, The Front Office Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature. Description: Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting...
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Front office manager
1 week ago
Singapore Accor Hotels Full timeCompany Description The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London. The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon...
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Front of the house manager
1 week ago
Singapore This Is An IT Support Group Full timeAdditional Information Job Number 24195447 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, 39799 Schedule Full Time Located Remotely? N Position Type ManagementJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations,...
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Senior / Front Office Manager
3 weeks ago
Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full timeRoles & ResponsibilitiesReporting to the GM, you will oversee the Front Office Department to ensure a smoot and efficient day-to-day operations :Job Responsibilities Ensure effective management of Front Office’s operations on a daily basis. Handling guest inquiries, requests, and complaints promptly and professionally. Ensuring guest satisfaction and...
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Front of the house manager
1 week ago
Singapore The Ritz-Carlton Full timeJOB SUMMARY Responsible for the management of all aspects of the Front Office including Concierge, Front Desk, Guest Relations, Guest Services (Bell), and Service Experience (Operator), in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for...
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Front Office Supervisor
4 days ago
Singapore Capella Singapore Full timeJob OverviewThe Operations Manager - Front Desk is responsible for overseeing the daily operations of the front office to ensure seamless functioning of the team. This includes developing operations plans, monitoring room inventory, and collaborating with other departments on special guest arrangements.Main ResponsibilitiesConduct pre-shift briefings to...
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Front Office Supervisor
3 weeks ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeRoles & ResponsibilitiesThe Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. They are leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of...
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Front Office Executive
2 months ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full timeRoles & ResponsibilitiesYWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.Our Front Office is a team of caring and service...
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Front Office Supervisor
3 weeks ago
Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full timeRoles & Responsibilities Provides check in, check out and to deliver service quality during the guest journey. Check, follow up and coordinate daily affairs. Provide supervision, training, motivation, and coaching to the Front Desk staff. Facilitate effective communication and coordination of daily operations among all departments, staff, and managers. ...
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Front Office Associate
2 months ago
Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Front Office Associate to join our team!As a Front Office Associate, we rely on you to: Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...
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Front Office Operations Manager
3 weeks ago
Singapore AccorHotel Full timeJob DescriptionThe Front Office Supervisor is a key role in ensuring the smooth operation of the Front Desk. This position is responsible for leading the team to deliver exceptional guest service and experience.Key ResponsibilitiesTeam Leadership: Lead the Front Desk team to ensure seamless operations and excellent guest service.Task Management: Assist the...