Front Office Supervisor
1 day ago
- Provides check in, check out and to deliver service quality during the guest journey.
- Check, follow up and coordinate daily affairs.
- Provide supervision, training, motivation, and coaching to the Front Desk staff.
- Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
- Propose and introduce improvement scheme in system, work procedures and service standards.
- Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
- Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
- Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.
Job Requirements:
- At least 3 years of relevant work experience in a similar capacity.
- Well-groomed with excellent interpersonal and communication skills.
- Positive work attitude, able to work independently and in a team.
Tell employers what skills you have
Fire Safety
Coaching
Front Office
Training Development
Inventory
VIP
Property
Counseling
Accounting
Compliance
Communication Skills
Hotel Management
Safety Training
Able To Work Independently
Hospitality
-
Front Office Supervisor
1 day ago
Singapore IBIS SINGAPORE ON BENCOOLEN Full timeRoles & ResponsibilitiesThe Front Office Supervisor is directly responsible for the day-to-day operations of the Front Desk while on duty. They are leading the team to ensure that the Reception operations run smoothly at all times and supporting Receptionists in their day-to-day tasks. On a broader scale of Front Office Supervisor is to ensure that all of...
-
Front Office Supervisor
1 month ago
Singapore HOLIDAY INN EXPRESS & SUITES SINGAPORE NOVENA Full timeDescription Full-time Front Office Supervisor urgently required. Main Job Responsibilities: Ensure efficient check-in and check-out, manage guest bookings, up-sell, and share experiences to enhance guests' stay experiences.Manage shift briefings, group pre-conferences, room allocations, arrivals/departures, emails, and members/non-members' room...
-
Front Office Supervisor
1 day ago
Singapore SG HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...
-
Front Office Supervisor
19 hours ago
Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full timeCommunity Ambassador - Front Office LeadThis role plays a pivotal part in forging strong relationships between JLL, our client, and their guests.As the first point of contact, you will be responsible for providing genuine hospitality and thoughtful services to employees, while maintaining smooth operations and administrative support.Key responsibilities...
-
Front Office Liaison
2 hours ago
Singapore MASS POWER SERVICES PTE. LTD. Full timeFront Office LiaisonMass Power Services Pte. Ltd. is seeking a professional Front Office Liaison to join our team. In this role, you will be responsible for ensuring a superb customer service experience for our guests.Key Responsibilities:Undertake front office duties, including meeting and greeting guests, and attending to their needs.Administer all routes...
-
Hotel Front Office Supervisor
19 hours ago
Singapore OASIA HOTEL NOVENA, SINGAPORE Full timeJob SummaryAs the Hotel Duty Manager at OASIA HOTEL NOVENA, SINGAPORE, you will be responsible for ensuring the smooth operation of the Front Office and other services rendered by operational departments. You will supervise sections in Front Office, such as reception, cashier, telephone, reservation, and baggage services, and monitor the junior staff's...
-
Senior Front Office Operations Manager
19 hours ago
Singapore ASCOTT INTERNATIONAL MANAGEMENT PTE LTD Full timeThe Duty Manager is a key role in ensuring the smooth delivery of exceptional services to our guests. This individual works under the supervision of the Acting Assistant Front Office Manager to oversee the day-to-day operations of the front office, including night shift if applicable. Key responsibilities include meeting with other executives or managers to...
-
Front Office Associate
2 months ago
Singapore TRADERS HOTEL MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a Front Office Associate to join our team!As a Front Office Associate, we rely on you to: Take responsibility of the front office to ensure smooth and efficient operation at all times Upsell rooms to meet guests' needs when appropriate Ensure guest requests are fulfilled in a professional and timely mannerWe are...
-
Front Office Supervisor
5 months ago
Singapore SSG HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve...
-
Front Office Executive
1 month ago
Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full timeRoles & ResponsibilitiesYWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity.Our Front Office is a team of caring and service...
-
Front Office Manager
1 day ago
Singapore MERCURE SINGAPORE BUGIS Full timeRoles & ResponsibilitiesJob Responsibilities Reporting to the Director of Rooms, the Front Office Manager takes charge of the Front Office Operations such as planning, coordinating and supervising; Train and motivate the team to deliver service excellence. Make sure all guest requests and queries are responded to promptly and effectively and be available...
-
Front Desk Officer
19 hours ago
Singapore WECRUIT PTE. LTD. Full timeRoles and ResponsibilitiesWe are seeking a Front Desk Officer to manage incoming calls, address inquiries, and relay messages as needed.The ideal candidate will welcome, register, and announce the arrival of customers, ensuring a smooth check-in experience.They will direct visitors to their designated locations and oversee incoming mail, packages, and petty...
-
Front Office Executive
1 day ago
Singapore HH PROPERTIES PTE. LTD. Full timeRoles & ResponsibilitiesYour PurposeYou will be the first point of contact with all guests of the Hotels! Your goal is to efficiently and courteously welcome, handle check in, check out and bid farewell for all hotel guests ensuring their comfort and satisfaction, adhering by the hotel standards required. You will also provide the highest level of service...
-
Front Office Manager
1 day ago
Singapore ROYAL PLAZA Full timeRoles & ResponsibilitiesJob Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that...
-
Front Office Executive
1 day ago
Singapore BAIYI CORPORATION PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryThe Front Office Executive will assist the Operations Manager to ensure the smooth operations of the Front Office Department. Responsible for managing the guests’ arrival, in-house and departure experience through leadership of reception, and maintaining close working relationships with housekeeping and other operational...
-
Front Office Executive
1 day ago
Singapore AMRISE HOTEL PTE LTD Full timeRoles & ResponsibilitiesJob Title: Front Office Executive ($2000 to $2500)Job Location: BugisJob Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and...
-
Front Office Executive
1 day ago
Singapore AMRISE HOTEL DICKSON PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Front Office Executive ($2000 to $2500)Job Purpose:The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment...
-
Front Office Manager
2 months ago
Singapore AMARA SANCTUARY RESORT SENTOSA Full timeRoles & ResponsibilitiesJOB SUMMARY:Provide guidance and leadership, ensuring smooth operations in the Front Office and delivery of quality service to guests in accordance with Hotel's standards.RESPONSIBILITIES: Lead Front Office operations and ensure adherence to the policies and operating standards Leading & Developing team members Work closely with...
-
Front Office Agent
3 months ago
Singapore THE RITZ-CARLTON, MILLENIA SINGAPORE Full timeRoles & ResponsibilitiesProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests,...
-
Front Office Associate
1 day ago
Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full timeRoles & ResponsibilitiesJob Highlights Career Development Opportunities Duty Meals, Birthday Leave and Flexible benefits Complimentary Room Nights Discounted Room and Dining RatesWe are looking for a Front Office Associate to join our teamAs a Front Office Associate, we rely on you to: Provide a best-fit solution to fulfil the customer needs Ensure...