Front Office Operations Supervisor

22 hours ago


Singapore THE FULLERTON HOTEL Full time

The Fullerton Hotel is seeking a highly skilled and experienced Front Office Operations Supervisor to join our team. In this role, you will be responsible for supervising, coaching, and ensuring the smooth daily operation of the Front Office.

This is a key position that requires a high level of attention to detail, strong communication skills, and the ability to work well under pressure. You will be expected to welcome and bid farewell to VIP guests, ensure that their rooms are prepared and amenities are in order, and provide exceptional customer service at all times.

As a Front Office Operations Supervisor, you will also be responsible for ensuring that the lobby and public areas are clean and maintained at all times. You will need to develop and maintain close business contacts with house guests, respond to emergency calls, and coordinate with other departments as needed.

In terms of required skills and qualifications, we are looking for someone with excellent written and verbal communication skills, both in English and preferably other languages. You should have a keen eye for detail, be able to work well under stressful situations, and have a strong sense of hospitality.

We estimate the salary for this position to be around $60,000 per year, depending on experience.



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