Front Office Supervisor
16 hours ago
Company Overview:
Heritage Hospitality Pte. Ltd. is a leading hotel management company dedicated to providing exceptional guest experiences.
Salary: SGD 55,000 - 65,000 per annum
Job Description:
We are seeking an experienced Front Office Supervisor to join our team at Heritage Hotel. As a Front Office Supervisor, you will be responsible for supervising a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies.
Key Responsibilities:
- Plan and roster the Front Office Agents shift
- Foster a positive work environment and promote excellent customer service
- Ensure that check-in and check-out procedures are handled smoothly and efficiently
- Maintain accurate records and reports
- Develop and implement training programs to enhance staff performance
- Collaborate with other departments to ensure seamless guest experiences
Required Skills and Qualifications:
- Degree in Hospitality Management or related field
- Minimum 3 years of experience in a similar capacity
- Excellent leadership and communication skills
- Proficient in Microsoft software and Opera Cloud PMS
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and dynamic work environment
About Us:
At Heritage Hospitality Pte. Ltd., we value our employees and strive to create a workplace culture that promotes growth, teamwork, and excellence.
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