Front Office Supervisor

16 hours ago


Singapore HERITAGE HOSPITALITY PTE. LTD. Full time

Company Overview:

Heritage Hospitality Pte. Ltd. is a leading hotel management company dedicated to providing exceptional guest experiences.

Salary: SGD 55,000 - 65,000 per annum

Job Description:

We are seeking an experienced Front Office Supervisor to join our team at Heritage Hotel. As a Front Office Supervisor, you will be responsible for supervising a team of Front Office Agents to ensure that all front of house and guests services processes are handled in accordance with prescribed service standards and policies.

Key Responsibilities:

  • Plan and roster the Front Office Agents shift
  • Foster a positive work environment and promote excellent customer service
  • Ensure that check-in and check-out procedures are handled smoothly and efficiently
  • Maintain accurate records and reports
  • Develop and implement training programs to enhance staff performance
  • Collaborate with other departments to ensure seamless guest experiences

Required Skills and Qualifications:

  • Degree in Hospitality Management or related field
  • Minimum 3 years of experience in a similar capacity
  • Excellent leadership and communication skills
  • Proficient in Microsoft software and Opera Cloud PMS

Benefits:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and dynamic work environment

About Us:

At Heritage Hospitality Pte. Ltd., we value our employees and strive to create a workplace culture that promotes growth, teamwork, and excellence.



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