Front Office Supervisor

3 weeks ago


Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time
Roles & Responsibilities

  • Provides check in, check out and to deliver service quality during the guest journey.
  • Check, follow up and coordinate daily affairs.
  • Provide supervision, training, motivation, and coaching to the Front Desk staff.
  • Facilitate effective communication and coordination of daily operations among all departments, staff, and managers.
  • Propose and introduce improvement scheme in system, work procedures and service standards.
  • Support the Front Office Manager and department in ensuring compliance with Front Office policies and procedures.
  • Demonstrate knowledge of and adherence to property fire safety and emergency procedures.
  • Proactively anticipate guest needs and requests, delivering personalized service to create memorable experiences.

Job Requirements:

  • At least 3 years of relevant work experience in a similar capacity.
  • Well-groomed with excellent interpersonal and communication skills.
  • Positive work attitude, able to work independently and in a team.

Tell employers what skills you have

Fire Safety
Coaching
Front Office
Training Development
Inventory
VIP
Property
Counseling
Accounting
Compliance
Communication Skills
Hotel Management
Safety Training
Able To Work Independently
Hospitality

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