Help Desk Operations Lead

About the TeamWe are a dynamic team at Iron Systems, Inc. dedicated to delivering exceptional IT services. We are seeking a Help Desk Analyst to join our team and provide top-notch support and maintenance services for desktop devices.Key Responsibilities:Manage desktop device incidents through to resolution.Provide VIP support for desk-side issues per...

Cultivar Staffing & Search is seeking a skilled Help Desk Specialist to provide technical support for their annual general meetings.Key Responsibilities:Support the technical aspects of virtual and physical AGMs and events.Maintain equipment sufficiency and ensure network and system availability throughout meetings.Coordinate client requirements for...

**Responsible for the following**: - Provide **technical support**for hardware, software, and network issues. - Troubleshoot and resolve **customer service/help desk inquiries**. - Track and report issues using **ticketing systems**. - Assist customers in navigating software and troubleshooting errors. - Collaborate with internal teams to resolve escalated...

We are seeking a dedicated Help Desk Agent to join our team at Recruit Express Pte Ltd. In this role, you will be responsible for providing timely and effective support to customers via various channels.**Job Description:**Respond to customer inquiries via phone, email, and chatResolve technical and non-technical issues in a professional mannerEscalate...

Job Title: Help Desk Support AssociateAbout the Job: We are seeking a reliable and customer-focused individual to join our team as a Help Desk Support Associate. As a key member of our support team, you will be responsible for attending to customers who require assistance with booking taxis.Key Responsibilities:Provide exceptional customer service to ensure...

Join our dynamic team as an Operations Executive, where you will play a pivotal role in optimizing forecasting and enhancing operational efficiencies. In this position, you will work closely with our Singapore Operations team while maintaining open communication with the Australian team to ensure comprehensive support in all operational aspects. Who are we?...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Company Overview: Birlasoft Ltd. is a leading provider of digital transformation solutions that combine domain, enterprise, and digital technologies to reimagine business processes for customers and their ecosystem.Birlasoft combines the power of technology with consultative and design thinking approaches to make societies more productive by helping...

Roles & ResponsibilitiesResponsibilities:Manage and lead the Service Desk and staffs to provide 1st level technical support. Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all...

**Would you like to collaborate with teams to deliver world-class customer service?** **Do you enjoy working with customers to solve complex technical problems?** **Join our global Solution Center** Our Solution Center staff are experts at creating winning customer experiences in-person or at one of our 18 Global Solution Centers. We utilize support...

**Description** The IT Engineer is responsible for providing remote and onsite support to all computer users. Act as 1st level support and resolution to all reported issues and queries related to IT (hardware and software) Daily tasks will include hardware maintenance, support and optimized key functional areas such as network, server, data communication,...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

Omnidesk is a leading provider of standing desks and chairs focused on helping users build their dream workspace that helps to enhance productivity and well-being. Our products combine innovative design with functionality, creating inspiring spaces for individuals and professionals alike. Omnidesk is looking for Full Time Warehouse Assistant to join our...

Omnidesk is a leading provider of standing desks and chairs focused on helping users build their dream workspace that helps to enhance productivity and well-being. Our products combine innovative design with functionality, creating inspiring spaces for individuals and professionals alike. As an Finance Executive, you will play a vital role in supporting the...

**Responsibilities**: - Manage and lead the Service Desk and staffs to provide 1st level technical support. - Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. - Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So if you’re talented, driven, creative, and hungry to...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, ensuring swift resolution and customer satisfaction. Monitor the service desk ticketing system, track ticket progress, and ensure timely responses and resolutions according to SLAs. Allocate and prioritize tasks effectively, ensuring the team meets daily operational targets...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...