Help Desk Agent

2 weeks ago


Singapore Recruit Express Pte Ltd Full time

We are seeking a dedicated Help Desk Agent to join our team at Recruit Express Pte Ltd. In this role, you will be responsible for providing timely and effective support to customers via various channels.

**Job Description:**

  • Respond to customer inquiries via phone, email, and chat
  • Resolve technical and non-technical issues in a professional manner
  • Escalate complex issues to senior team members when necessary

**Required Skills and Qualifications:**

  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Basic knowledge of IT systems and software


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