Service Desk Engineer/ Agent

Service Desk RoleWe are seeking a highly skilled service desk agent to join our team. As a service desk agent, you will be responsible for responding to customer inquiries and resolving their issues in a timely and efficient manner.You will work closely with our sales and service department to ensure that all customer needs are met and exceeded....

We are seeking a highly skilled Multilingual IT Help Desk Operator to join our team at RGF HR Agent. As a renowned IT solutions provider, we require someone who can provide exceptional technical support to our clients, with a focus on the Japanese market.The Multilingual IT Help Desk Operator will be responsible for handling IT support requests from users...

We are looking for a skilled Help Desk Expert to join our team at RGF HR Agent. As an IT solutions provider, we require someone who can provide top-notch technical support to our clients, with a focus on the Japanese market.The Help Desk Expert will be responsible for handling IT support requests from users, performing basic troubleshooting for various...

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE...

**Service Desk Agent** **Position Overview**: VML is seeking a detail-oriented and technically proficient Service Desk Agent with experience in a leading edge Content Management System like Sitecore or similar platforms. This role involves managing and reviewing support tickets related to these kinds of platforms, ensuring requests are properly documented,...

**Role: This is a full-time, onsite, **Service Desk Agent **Role for our esteemed banking client in Singapore. If you are selected, You will provide technical assistance and customer support to users of IT services in the day-to-day activities. Company provides endless opportunities for career progression and better work - life...

Role: Service Desk Agent Location: East Duration: Renewable 1 year contract Shift pattern: Monday - Friday: 8am - 5pm / 12.30pm - 9.30pm Sat/Sun: 8am - 6pm / 9.30am - 9.30pm **Note**:All roster scheduled extra working hours will be given off in lieu. All ad-hoc extra working hours requested by Team Leads will claim OT. Requirement - To provide...

Job Title: Service Desk Agent (Shift Work) Job Summary: We are seeking a dedicated and customer-oriented Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing technical support and assistance to our internal users, resolving IT issues, and ensuring a high level of customer satisfaction. This role requires the...

We are seeking a skilled IT professional to fill the position of IT Service Desk Agent. As a member of our technical support team, you will be responsible for providing first-level technical support to our clients, troubleshooting issues and escalating complex problems to senior technicians when necessary. Key responsibilities include:Providing technical...

Roles & ResponsibilitiesRole: Service Desk AgentMandatory Skill: Microsoft Office 365Preferred Skills: Microsoft Windows, ITIL IT Service Management, ITIL IT Service ManagementWork Location: Ang Mo KioWorking Hours: Rotating 12-hour Day or Night shift and 2 days work with 2 days off day.Shift Work: Yes – 12 Hours shift jobAnnual Leave: 10 days for 12 hours...

Roles & ResponsibilitiesRole: Service Desk AgentMandatory Skill: Microsoft Office 365Preferred Skills: Microsoft Windows, ITIL IT Service Management, ITIL IT Service ManagementWork Location: Ang Mo KioWorking Hours: Rotating 12-hour Day or Night shift and 2 days work with 2 days off day.Shift Work: Yes – 12 Hours shift jobAnnual Leave: 10 days for 12 hours...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analyzing - Delivering Results and Meeting Customer...

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...

Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering...

Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service...

Roles & Responsibilities Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and...

Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service...

Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service...

Roles & ResponsibilitiesDegree/Diploma in Computer Science, Information Technology, or related field • Proven work experience in an IT support function such as a Service Desk Agent, Desktop Support Engineer, or other similar rolesWorking knowledge and experience on ITSM ticketing tools (ServiceNow, etc.) • Working knowledge and experience...

Roles & ResponsibilitiesService Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported...