Service Desk Engineer L2

**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...

Roles & ResponsibilitiesRole:Service Desk Engineer L2JD:Roles and Responsibilities:Provides 24x7 Service Desk support as defined by first response/Tier 2 support.Provides phone, e-mail. First point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.Be required to perform 24 X 7 shift work in...

**Brief Description**: Handling tickets and resolving EUC issues. - Good knowledge of desktop support for both hardware and software - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System - Ensuring user queries or issues are captured and validated for further processing - Co-ordinate with...

**About Lyte**:Based in Singapore, Lyte Ventures provides financing solutions to freelancers and SMEs around the world. Driven by the desire to empower individuals and businesses alike, Lyte Ventures is committed to create opportunities for everyone through our digital platforms. We hold fast to our core values of **Integrity **, **Empathy **, and...

Overview As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications,...

Overall Purpose Of The Job As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer...

Service Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software,...

Roles & ResponsibilitiesService Desk EngineerAs a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported...

Job description:Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.Perform asset tracking of all corporate devices (from purchase to disposal)To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the Service Desk,...

Job description: Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations. Perform asset tracking of all corporate devices (from purchase to disposal) To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the...