Service Desk Engineer L2

**Service Desk Engineer (L2 skillset) **Brief Description**: Handling tickets and resolving EUC issues. - Good knowledge of desktop support for both hardware and software - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System - Ensuring user queries or issues are captured and validated for...

**Service Desk Engineer** **SUMMARY**: - Our client is looking to hire a Service Desk Engineer who can provide technical support to users on Network (Switch, Firewall, Access Point), System (VMware, VXRail), DWDM Services (Adva, Ciena, Dark Fiber) Should the reported incident ticket (fault) not resolve-able by Service Desk after remote troubleshooting, the...

**Brief Description**: Handling tickets and resolving EUC issues. - Good knowledge of desktop support for both hardware and software - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System - Ensuring user queries or issues are captured and validated for further processing - Co-ordinate with...

**About Lyte**:Based in Singapore, Lyte Ventures provides financing solutions to freelancers and SMEs around the world. Driven by the desire to empower individuals and businesses alike, Lyte Ventures is committed to create opportunities for everyone through our digital platforms. We hold fast to our core values of **Integrity **, **Empathy **, and...

**Job description**: - Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT’S employees in all CLIENT’S locations. - Perform asset tracking of all corporate devices (from purchase to disposal) - To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams messaging to the...

Roles & ResponsibilitiesJob description:· Provide L1 and L2 on-site / remote IT support and fulfil service requests for CLIENT'S employees in all CLIENT'S locations.· Perform asset tracking of all corporate devices (from purchase to disposal)· To be responsible for end-to-end process for all new tickets in the ESM tool, incoming phone calls, Teams...

At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

EUC Engineer L2 **Brief Description**: **_Responsibilities _** - Basic help desk resolution and service desk delivery. - Routine System administrative activities - Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines. They usually have a Run-Book/KB which they can refer to for immediate resolutions. They are also supposed to...

Singapore, Singapore - Tech Hiring - 3054963 **Job Description**: **End User Support Experience** - 3-5 years’ of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security...

Job Purpose Provide L1/L2 technical troubleshooting & customer service across a wide range of technologies as Drive to closure for incidents & Service Requests tickets raised. Route issues to SMEs, vendors and act as point of contact to internal support teams and clients. **Responsibilities**: - Diagnose and resolve technical hardware and software issues...