Help Desk Support Associate

About the JobAs a Help Desk Associate, you will be working in a dynamic contact centre environment, interacting with customers via telephone and resolving their queries efficiently.The work schedule is from 9.00am to 6.00pm, Monday to Friday.A bonus is included in the salary package.Key Responsibilities:Your key responsibilities will include providing...

Job SummaryWe are looking for a highly motivated and organized Help Desk Associate to join our team. In this role, you will be responsible for providing top-notch customer support, troubleshooting technical issues, and working collaboratively with internal stakeholders to resolve problems.Main Job Responsibilities:Respond to customer inquiries and resolve...

About the TeamWe are a dynamic team at Iron Systems, Inc. dedicated to delivering exceptional IT services. We are seeking a Help Desk Analyst to join our team and provide top-notch support and maintenance services for desktop devices.Key Responsibilities:Manage desktop device incidents through to resolution.Provide VIP support for desk-side issues per...

Provide technical help desk support to users. Respond to incoming requests for IT support and resolve network, hardware and software issues with computers. Perform technical maintenance and software installations and updates. Provide technical support to clients experiencing computer hardware and software issues Help desk technicians must have skills like...

Job SummaryWe are seeking a skilled Help Desk Support Specialist to join our team at ITCAN PTE. LIMITED. The successful candidate will be responsible for providing first-level technical support to our customers.

RequirementsBachelor's degree in a field that requires analytical skills, or equivalent experience.2-3 years customer service experience.Familiarity with help desk support ticket tracking systems.Preferred QualificationsDemonstrated ability to mentor junior customer support team members.Strong analytical, troubleshooting, interpersonal, verbal, and written...

We are seeking a highly organized and detail-oriented Help Desk Operations Manager to oversee the day-to-day operations of our help desk function. This is an exciting opportunity to work with a talented team of professionals and contribute to the success of our organization.Primary ResponsibilitiesManage and coordinate help desk activities, ensuring timely...

**Would you like to collaborate with teams to deliver world-class customer service?** **Do you enjoy working with customers to solve complex technical problems?** **Join our global Solution Center** Our Solution Center staff are experts at creating winning customer experiences in-person or at one of our 18 Global Solution Centers. We utilize support...

Excis Compliance is seeking a highly motivated Help Desk Technician to join our team. As a Help Desk Technician, you will provide technical support to employees and new hires, ensuring they have the necessary tools to perform their jobs efficiently.Key ResponsibilitiesRespond to and resolve customer inquiries and technical issues via phone, email, or...

At WECRUIT PTE. LTD., we're looking for a dedicated Help Desk Professional to provide top-notch customer service and technical support to our clients.As a Help Desk Professional, you will be responsible for handling customer inquiries, resolving technical issues, and assisting with daily school operations.Your Key Responsibilities Will Include:Providing...

Rapsys Technologies Pte Ltd is a leading provider of innovative technology solutions. We are currently seeking an experienced IT Support Engineer to join our team. In this role, you will be responsible for providing Level 2 technical support to clients across all locations. Key responsibilities include tracking corporate devices from purchase to disposal,...

Job Description:CareCone Group is seeking an experienced Help Desk IT Specialist to join our team. In this role, you will be responsible for providing technical support and assistance to employees across various departments.

Key ResponsibilitiesThe Help Desk Engineer will be responsible for providing timely assistance to users, addressing and resolving their IT-related issues or requests efficiently. This includes configuring IT systems and recording necessary information for new employee onboarding, liaising with overseas headquarters' IT teams to escalate and resolve issues,...

Job Description & RequirementsWe are looking for an experienced IT Help Desk Analyst to join our team at ITCAN PTE. LIMITED. In this role, you will be responsible for troubleshooting and resolving technical issues reported by our users.Job Description: The IT Help Desk Analyst will be the primary point of contact for users experiencing technical...

**Responsible for the following**: - Provide **technical support**for hardware, software, and network issues. - Troubleshoot and resolve **customer service/help desk inquiries**. - Track and report issues using **ticketing systems**. - Assist customers in navigating software and troubleshooting errors. - Collaborate with internal teams to resolve escalated...

**Description** The IT Engineer is responsible for providing remote and onsite support to all computer users. Act as 1st level support and resolution to all reported issues and queries related to IT (hardware and software) Daily tasks will include hardware maintenance, support and optimized key functional areas such as network, server, data communication,...

About Us:We are a team of professionals who share a passion for delivering exceptional IT support services to our customers.Job Description:The successful candidate will be responsible for providing hotline support and training end-users on all company's software products. This will include on-site support, installation, and training at end-user offices, as...

MCI Career Services Pte Ltd is seeking a highly skilled Front Desk Support Associate to join our team. As a Front Desk Floater – Customer Service Associate, your key responsibilities will include:Job Description:You will be responsible for:Managing all front desk duties over the counter, phone, and emailIdentifying, profiling, and tiering customers to...

We are looking for a skilled Help Desk Expert to join our team at RGF HR Agent. As an IT solutions provider, we require someone who can provide top-notch technical support to our clients, with a focus on the Japanese market.The Help Desk Expert will be responsible for handling IT support requests from users, performing basic troubleshooting for various...

We are seeking a highly skilled Multilingual IT Help Desk Operator to join our team at RGF HR Agent. As a renowned IT solutions provider, we require someone who can provide exceptional technical support to our clients, with a focus on the Japanese market.The Multilingual IT Help Desk Operator will be responsible for handling IT support requests from users...