Technical Support Specialist
3 days ago
Xtremax is a leading IT company in Indonesia, providing innovative solutions to government agencies and private companies. We are seeking an experienced Technical Support Engineer to join our team.
Key Responsibilities:
- Monitor and respond to website alerts and data entry issues
- Handle incidents and manage incident reports
- Communicate with account executives, infrastructure teams, and developers
- Support Network Operations Centers (NOCs)
- Assist the Service Desk with infrastructure and portal incidents
Requirements:
- Proficient in English language and communication
- Preferable skills and experience: customer service, IT basics, and passion for customer service
- Ability to work night shifts
- Preferred majors: IT or English Literature
- Fresh graduates welcome to apply
- Only Singaporean or Singapore Permanent Resident applicants
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