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Technical Support Specialist
2 months ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at iCompaz Singapore. As a key member of our IT department, you will be responsible for providing top-notch technical support services to our clients.
Key Responsibilities
- Provide on-site and off-site technical support services for end-user devices and peripherals, ensuring timely delivery and processing in accordance with our Service Level Agreement.
- Oversee installations, de-installations, and upgrades of equipment, software, and related services at designated customer sites.
- Coordinate and plan IMACs (In-Memory Application Components) in support of office changes, staff onboarding/offboarding, and other IT-related activities to minimize operational interruptions.
- Prepare and standby for video conferencing and meeting room A/V services.
- Assist in IT-related projects and activities, and participate in events as required.
Requirements
- Strong technical knowledge and experience in IT service delivery.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
About iCompaz Singapore
iCompaz Singapore is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional IT services.