Technical Support Specialist
6 days ago
Job Summary
We are seeking a highly skilled Technical Support Specialist to join our team at iCompaz Singapore. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our clients.
Key Responsibilities
- Provide on-site and off-site technical support for end-user devices and peripherals, ensuring timely delivery and processing in accordance with our Service Level Agreement.
- Oversee installations, de-installations, and upgrades of equipment and software at designated customer sites.
- Coordinate and plan IMACs (In-Memory Application Components) to support office changes, staff onboarding/offboarding, and minimize operational interruptions.
- Prepare and standby for video conferencing and meeting room A/V equipment.
- Assist in IT-related projects and activities, and participate in events.
Requirements
- Strong technical knowledge and experience in IT service delivery.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
About iCompaz Singapore
iCompaz Singapore is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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