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Relationship Management Executive
1 week ago
We are seeking a Relationship Management Executive to join our Contact Centre team at OCBC Bank. As a key member of the team, you will be responsible for building and maintaining strong relationships with our customers through effective communication and problem-solving skills.
Your main duties will include:
- Handling customer inquiries and resolving issues through effective communication and problem-solving skills.
- Providing accurate and timely information, alternatives, and solutions to customers on products and services.
- Fostering strong relationships with customers through follow-up and feedback mechanisms.
To excel in this role, you will need:
- A Diploma or Degree in any discipline.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and adapt to changing priorities.
- A passion for delivering exceptional customer experiences.
We offer a dynamic and supportive work environment that fosters growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.
