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Guest Services Manager

3 weeks ago

Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time
Guest Services Manager Job Profile

We are recruiting a dedicated Guest Services Manager to lead our housekeeping team at Resorts World at Sentosa PTE. LTD.

Primary Responsibilities:
  • Lead and motivate the housekeeping team to deliver exceptional guest experiences.
  • Oversee daily cleaning operations, ensuring seamless execution and high-quality results.
  • Cooperate with staff to resolve any issues or concerns, maintaining a positive working atmosphere.
  • Manage housekeeping supplies and stocks effectively, avoiding stockouts and overstocking.
  • Develop and implement strategies to minimize errors and waste, enhancing operational efficiency.
  • Comply with workplace safety and health regulations, ensuring a safe working environment.
Requirements:
  • Minimum GCE O Level qualification.
  • Minimum 3 years of housekeeping experience, preferably in a supervisory capacity.
  • Strong leadership and interpersonal skills.
  • Flexibility to work varying shifts, including weekends and public holidays.