Guest Services Manager

**PRIMARY OBJECTIVES** - To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, which includes the business centre. - To ensure smooth operations in the department and customer service satisfaction is in line with the established standards...

**Additional Information** **Job Number**24186636 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Scope of Position**: Responsible for the overall smooth operation of the Hotel. Act as the "Liaison Officer" between guests and Management. Raise accurate and detail log entries for all incidents and occurrences in the hotel and follow through closely to achieve “win-win” situation between guests and hotel. The Guest Services Manager plays a pivotal...

At least 5 Year(s) of working experience in the related field is required for this position. - Preferably Managerial experience in Customer Service or equivalent. **Responsibilities**: - Lead a team of Guest Services staff - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warm and attentive...

Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...

**Job Highlights** - Conveniently accessible via Orchard MRT Station - Fun working environment - Attractive Crew welfare and benefits - Get to know our robots, Yolanda & Yoshi The Mission Control Manager (Duty Manager) is responsible for overseeing all aspects of the overnight Front Office Operations and to lead the YOTEL team by example and motivate...

Candidate must have at least aDiploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/PostGraduate Diploma/Professional Degree in Hospitality/Tourism/HotelManagement or equivalent qualifications. Atleast 5 Year(s) of working experience in the related field isrequired for this position. PreferablyManagerial experience in Customer Service...

To oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...

Roles & ResponsibilitiesGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.If you share our passion for service, we invite you to join...

Roles & ResponsibilitiesGrand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.If you share our passion for service, we invite you to join...

To ensure that the guests are being escorted properly and that they have been directed to the requested rooms after proper completion of the check-in procedures - Knowledge of Opera will be advantage - To manage and adjust the labour and staff requirements so that all the daily activities are executed in an appropriate manner - To ensure that the security...

**Responsibilities**: **JOB SUMMARY** **Supervisor, Guest Service** KEY ROLES AND RESPONSIBILITES The Supervisor, Guest Service supports the Manager/Assistant Manager, Guest Service in the daily operations and inventory management of the Guest Service Department within our Serviced Residences. He/she is responsible for the checking in and checking out of...

**Responsibilities**: **JOB SUMMARY** **Executive, Guest Service** KEY ROLES AND RESPONSIBILITES The Executive, Guest Service supports the Manager/Assistant Manager, Guest Service in the daily operations and inventory management of the Guest Service Department within our Serviced Residences. He/she is responsible for the checking in and checking out of...

Roles & ResponsibilitiesJob HighlightsDynamic work environment Open and collaborative cultureInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard...

Roles & ResponsibilitiesJob HighlightsDynamic work environment Open and collaborative cultureInspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard...

**About C.O.T.U**: C.O.T.U (Centre Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little Birdie progressive...

**Essential Duties & Responsibilities**: - Inspect apartment prior to guest check-in. - Coordinating access for AC service contractors. - Liaising with housekeepers on any quality issues. - Coordinate tenant / guest handover including providing keys etc. - Inspections with booking agents. **Job requirements**: - Flexibility to undertake inspections at...

5 days work + Incentives package Passionate about customer service Engages with customer Do you have a passion for providing exceptional service and creating unforgettable experiences? Join our client as a Guest Services personnel and become a vital part of our clients dynamic restaurant family! **What you'll do**: Greet and seat guests with a warm...

Track and analyse the GEI (Guest Experience Index) on daily basis to identify issues and recommend solutions, follow up with concise action plan and activities for Rooms Division. - Track and analyse GEI scores to meet Starwood’s standards and report on GEI performance results to the Management on monthly basis. - Manage recognition and reward programs for...

A German Burgergrill Restaurant is looking to expand their team. - Greets guests upon arrival and makes them feel welcome - Provides guests with an exceptional dining experience and quality service - Monitors the dining area to ensure best customer experiences - Helps customers with their inquiries and resolve issues promptly. - Takes and serves food/drinks...