Guest Services Manager

**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

Roles & ResponsibilitiesThe Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters. Primary Responsibilities· Accommodates all guest needs and requests, anticipating guest needs, and creating...

**Additional Information** **Job Number**25037774 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23086993 **Job Category** Rooms & Guest Services Operations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

Ensure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...

Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...

Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. - Implementing procedures to improve services offered with the aim of attracting more customers. - Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at all times by organizing...

**Responsibilities**: : " Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedures to improve services offered with the aim of attracting more customers. Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at...

Roles & ResponsibilitiesAre you passionate about providing colourful guest experiences? Do you thrive in a dynamic environment and enjoy leading a team to deliver exceptional service? If so, we'd love to meet you.We are looking for a dedicated and experienced Guest Services Manager to take full ownership of our front office operations. This role is ideal for...

Candidate must have at least aDiploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/PostGraduate Diploma/Professional Degree in Hospitality/Tourism/HotelManagement or equivalent qualifications. Atleast 5 Year(s) of working experience in the related field isrequired for this position. PreferablyManagerial experience in Customer Service...

Guest Services Manager Job ProfileWe are recruiting a dedicated Guest Services Manager to lead our housekeeping team at Resorts World at Sentosa PTE. LTD.Primary Responsibilities:Lead and motivate the housekeeping team to deliver exceptional guest experiences.Oversee daily cleaning operations, ensuring seamless execution and high-quality results.Cooperate...

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services...

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....

Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with...

Assist the Residence Manager in the day-to-day operations of the front desk, and ensure all tasks assigned are completed promptly / on time. - Effectively supervise and support the Front Office team. - Perform all Front Desk-related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks,...

About the RoleThe Guest Services Executive will be responsible for supervising and directing all activities related to guests at Momemts Hotel Alexandra.Main Duties and Responsibilities:Supervise and direct all activities related to guests, with a focus on upgrading service level standards.Determine daily room requirements and ensure that guest special...

To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel. - To ensure guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests. - To...

Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. - To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. - To determine daily room requirements and ensure guest’s special requests are...