Guest Services Manager

**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

Roles & ResponsibilitiesThe Guest Services Manager oversees the daily Front Office operations, ensuring that the highest levels of hospitality and services are provided. He/she attends to guest incidents and handles all any guest related matters. Primary Responsibilities· Accommodates all guest needs and requests, anticipating guest needs, and creating...

**Additional Information** **Job Number**25037774 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Number** 23086993 **Job Category** Rooms & Guest Services Operations **Location** W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property operations,...

**Additional Information** **Job Number**24186636 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

At least 5 Year(s) of working experience in the related field is required for this position. - Preferably Managerial experience in Customer Service or equivalent. **Responsibilities**: - Lead a team of Guest Services staff - Attend to guests’ needs and enquiries. - Handles checking-in and checking-out of guests. - Provide personalized, warm and attentive...

Ensure high guest satisfaction to build loyalty and return business - Is responsible for the proper and efficient functioning of the Concierge and Bellhop activities - Handles staff rostering for baggage and concierge department - Trains, motivates and coaches staff - Anticipating guest needs and requests, and creating memorable experiences through...

Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...

Roles & ResponsibilitiesCandidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications. At least 5 Year(s) of working experience in the related field is required for this position. Preferably Managerial experience in...

Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. - Implementing procedures to improve services offered with the aim of attracting more customers. - Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at all times by organizing...

**Responsibilities**: : " Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. Implementing procedures to improve services offered with the aim of attracting more customers. Hiring and training staff in matters of professional conduct, and ensuring that there is enough staff at...

**Job Highlights** - Conveniently accessible via Orchard MRT Station - Fun working environment - Attractive Crew welfare and benefits - Get to know our robots, Yolanda & Yoshi The Mission Control Manager (Duty Manager) is responsible for overseeing all aspects of the overnight Front Office Operations and to lead the YOTEL team by example and motivate...

Roles & ResponsibilitiesAre you passionate about providing colourful guest experiences? Do you thrive in a dynamic environment and enjoy leading a team to deliver exceptional service? If so, we'd love to meet you.We are looking for a dedicated and experienced Guest Services Manager to take full ownership of our front office operations. This role is ideal for...

Roles & ResponsibilitiesAre you passionate about providing colourful guest experiences? Do you thrive in a dynamic environment and enjoy leading a team to deliver exceptional service? If so, we'd love to meet you.We are looking for a dedicated and experienced Guest Services Manager to take full ownership of our front office operations. This role is ideal for...

Candidate must have at least aDiploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/PostGraduate Diploma/Professional Degree in Hospitality/Tourism/HotelManagement or equivalent qualifications. Atleast 5 Year(s) of working experience in the related field isrequired for this position. PreferablyManagerial experience in Customer Service...

To oversee and direct all aspects of Guest Services to maximize guest satisfaction. - Manage and supervise all tasks of his/her subordinates to ensure maximum guest satisfaction through guest recognition and prompt cordial attention. - Monitor guest services colleagues to ensure all guests consistently receive all benefits, repeat guests and other VIPs...

Guest Services Manager Job ProfileWe are recruiting a dedicated Guest Services Manager to lead our housekeeping team at Resorts World at Sentosa PTE. LTD.Primary Responsibilities:Lead and motivate the housekeeping team to deliver exceptional guest experiences.Oversee daily cleaning operations, ensuring seamless execution and high-quality results.Cooperate...

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services...

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....