Front Office Hospitality Specialist

4 days ago


Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

AMRISE HOTEL DICKSON PTE. LTD. is seeking a skilled Front Office Executive to join our team.

We offer a competitive salary of SGD $2200 per month.

About the Role

This is an exciting opportunity to work in a fast-paced hospitality environment where you will be responsible for delivering exceptional customer service to hotel guests.

Your key responsibilities will include managing check-in and check-out processes, handling reservations, addressing guest inquiries, and maintaining a professional and welcoming environment at the front desk.

You will also be required to handle room reservations, cancellations, and modifications accurately, ensure all guest information is recorded correctly in the hotel's system, and process payments, issue invoices, and maintain accurate billing records.

In addition, you will need to coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner, and maintain accurate records of room occupancy, guest profiles, and other relevant data.

To succeed in this role, you will need to possess strong communication and interpersonal skills, proficiency in hotel management software, and the ability to multitask and work under pressure.

Requirements
  • Fluent in English and a good communicator
  • Well-versed with computer
  • Service-oriented with experience in the service sector

You should have a minimum O-level education and previous experience in a front office or customer service role in the hospitality industry would be an advantage.

Candidates with no related experience will also be considered as on-the-job training will be provided.

Benefits

We offer a competitive salary package, including a monthly salary of SGD $2200, and opportunities for career growth and development.

Shift-based work, including weekends and public holidays, and reporting to the Duty Manager.

Please submit your latest resume, expected salary, and attach a recent photograph to be considered for this exciting opportunity.



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