Front Desk Hospitality Specialist

6 days ago


Singapore VILLAGE HOTEL BUGIS Full time
Company Overview

Village Hotel Bugis is a renowned hospitality establishment that offers exceptional service and amenities to its guests. As a Front Desk Hospitality Specialist, you will be at the forefront of delivering an outstanding experience to our valued customers.

Job Description

We are seeking a highly motivated and customer-focused individual to join our team. The successful candidate will be responsible for providing excellent front desk services, including check-in, check-out, room assignments, and responding to guest inquiries. You will also be expected to maintain a high level of knowledge about hotel facilities, services, and local attractions to provide accurate information to guests.

Key Responsibilities:
  • Deliver exceptional customer service by greeting guests warmly, resolving issues promptly, and ensuring a smooth stay experience.
  • Maintain accurate records of guest reservations, payments, and preferences.
  • Be familiar with hotel policies, procedures, and services to address guest queries effectively.
  • Collaborate with colleagues to ensure seamless communication and efficient operations.

Required Skills and Qualifications:

To excel in this role, you will need:
  • A minimum of 1 year experience in a similar capacity in the hospitality industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • The ability to work in a fast-paced environment with rotating shifts.
  • Knowledge of Opera system or equivalent property management software.

Benefits:

We offer a competitive salary range of SGD $35,000 - $45,000 per annum, depending on experience, as well as opportunities for growth and professional development. If you possess a positive attitude, a willingness to learn, and a passion for delivering exceptional customer experiences, we encourage you to apply.

Tell Employers what Skills you have
  • Customer Service
  • Front Office
  • Hospitality Industry
  • Public Relations
  • Opera
  • Dependable Team Player
  • Housekeeping


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